Maintenance for the week of January 6:
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Excessive Maintenance
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krayphysh✭✭✭Just about to log on to play...and surprise! Maintenance #5 out the the last 8 days! I really feel like I deserve something to compensate for all the play time I've been unable to utilize this past week....or weeks.3 -
ThorianB✭✭✭✭✭
✭How often we have maintenance considering how long maintenance is each time IS ridiculous. Like ESO is by far the worst game in the maintenance department. There isnt even a ballpark second place. They beat every other MMO i have played by leaps and bounds.
BUT Maintenance time is logical. It is when maintenance affects the fewest players. This is early morning US time and before EU peeps get off work. People who don't work first shift or who live in certain time zones( Oceanic) might feel this is unfair to them, but for the other 90% of ESO players who generally avoid maintenance in their peak times, there would be a much larger percentage of players affected.0 -
krayphysh✭✭✭alanmatillab16_ESO wrote: »So, what 6 hours of the day should they choose that will impact absolutely no one on the planet?
If the servers must be shut down for 3 to 6 hours, the timing should vary so that the same players aren't routinely affected. I'm guessing you have the freedom to play when you'd like. Maybe you're young, jobless, or don't have any real responsibilities? Perhaps you aren't paying for a service that you don't have time to utilize due to factors outside of your control, for example, consistant almost daily maintanence. I don't know your situation and I don't mean to sound rude, but I've explained my thoughts about this topic and others who have to schedule what times we can play based around real life responsibilities. Maybe you'll understand one day.
What you are suggesting would mean ZoS employees would have to work a schedule that is always changing. It takes about six weeks for the body to adjust to a new routine. What you are asking would mean the employees that do the maintenance would never get on a good and comfortable sleep cycle. That isn't healthy and leads to bad productivity.
If there was any good productivity we wouldn't have had maintenance 80% of the past few weeks at the same time. Maybe they should try somethinf different?
I'm well aware of the biological effects of an unregulated sleep schedule...I fell for the college trick - the one where you're convinced that getting a degree instantly grants you access to success. I've taken about 8 courses related to health and wellbeing while acquiring my degree. That has nothing to do with the topic here. The topic is in regards to maintenance taking place at nearly the same time, excessively as of lately, and it's effecting many of us who pay for a subscription and can only play during this time (midnight central time until 6am central time) because we have families and jobs. If i want to play long enough to participate in the event, do my writs, do the endeavors, ect, I'd have to sit up much later and miss my sleep...truthful information which you just stated is unhealthy. I am sincerely sick, all the time really... but if I want to play I'll have to cut my sleep short and wake up feeling significantly worse. I have a tumor in the roof of my mouth that has extended into my sinus cavities and into back of my right eye. It hurts, I mean REALLY hurts. You can't see it without viewing the images created when I go to the doc and get my face blasted with radiation. It's visible in my right eye, it looks like a zombies eye. Nonetheless, I still have to live...I still go to work, I still take care of my family. I play when I can, and it just sucks to have to deal with life while being sick as ****, then trying to play some ESO during the only free time I have only to see another maintenance notification. That got a bit off topic, but anyways, ESO, could you please do maintenance at another time every so often?0 -
matterandstuff✭✭✭✭ZOS, when you show that staff have read a thread complaining about the same cohort of players being repeatedly hit with maintenance in our peak, main playable hours and your only response is to delete comments, you send a pretty clear message that you're not interested in our subscription and Crown store money.1 -
Cozzy1991✭✭✭Just respond to a troll in a BG and get banned for it! You won’t have any problems with maintenance!1
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Billy2112✭✭✭I get this needs to be done. At the same time throwing people a bone for the downtime is not a bad idea and it does not have to be anything crazy. People like free stuff and shinies. After all these are in place digital assets we are talking about that can be replicated with the push of a button.0 -
Toxic_Hemlock✭✭✭✭✭
✭Firstly I realize that they just came up with a new chapter and as all things it will require some adjustment time, this is normal.
Secondly I would much prefer a smooth experience over a buggy laggy one....
However finally, EVERY OTHER MMO I have played including runescape, GW2, Neverwinter and I am sure a few I have forgotten, have solved the issue of having to take down the servers for hour long maintenance YEARS ago. Maybe hire a few talented people from their teams. ESO is considered a triple A game and making people with ESO+ pay for a game that has MANY hours of downtime a month (apx) is ludicrous seeing as many of them (me included) only have so many hours to play as it is!
.Edited by Toxic_Hemlock on June 28, 2021 8:00AM0 -
matterandstuff✭✭✭✭BUT Maintenance time is logical. It is when maintenance affects the fewest players. This is early morning US time and before EU peeps get off work. People who don't work first shift or who live in certain time zones( Oceanic) might feel this is unfair to them, but for the other 90% of ESO players who generally avoid maintenance in their peak times, there would be a much larger percentage of players affected.
It *isn't* when it affects the fewest players, though - it's when it affects the fewest players *in North America*, which is a completely different thing.
It renders the game substantially unplayable for everyone with a day job in East Asia and Oceania in weeks like this, and in the unlikely event that they're actually a very small percentage of the userbase, it's only because ZOS sends regular messages that they see this part of the world being able to actually play the game as being entirely optional. It also hits a reasonably busy period in Europe. People have given suggestions in these threads for different times that would actually affect fewer places, but they fall on deaf ears.4 -
KeySmasherSoul ShrivenIts a matter of numbers. If they do maintenance during the day time when more people are awake and online, then they affect more players than they would at 4 am Eastern. You gotta figure, for a US server, thats midnight Pacific. The fewest players are online across the US during that time. "The needs of the many outweigh the needs of the few." (Spock) So those of us who play odd hours are just forced to find ways to cope. In the Navy, we have this saying. "Choose your rate, choose your fate." This often hit me hard as an IT because it also meant working late night shifts performing server maintenance; the kind that required bringing down services and working as best we can with the few on night watches to keep them aware of what is going on. Most of the other crew had jobs that shut down at night, so like I said... it's all about the numbers. A game is not critical infrastructure. Taking servers offline aren't going to shut down other businesses. The changes they need to make I'm sure are best performed on all the megaservers at once and can only work properly if there are no users locking records or any of the files needed to be replaced. Think of it like having to restart Windows after a major update. Then you watch as "Windows is making changes..." and pray nothing breaks.0
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matterandstuff✭✭✭✭KeySmasher wrote: »Its a matter of numbers. If they do maintenance during the day time when more people are awake and online, then they affect more players than they would at 4 am Eastern. You gotta figure, for a US server, thats midnight Pacific. The fewest players are online across the US during that time.
My dude, this is a global game. There is an entire megaserver of people who are not remotely in the US.
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