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PS5 Console Enhanced Missing Splash/Cinematic Audio Issue
Redphyre
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Hey everyone, I haven't heard anyone mention this yet so I am posting hoping to get some help or ideas. When I started the PS5 version today on launch day the intro Bethesda and Zenimax logo splashes have no audio like the PS4 version does. I'm not sure if this is intended or not, but it's completely silent. Then when the cinematic played there was also no audio and the video was flickering and choppy at random parts. I completely uninstalled the game and deleted all save data, then reinstalled it, but the issue was still not resolved. When the blackwood intro screen comes on, the menu music on the login screen plays like normal, and in the game itself, the music and sound effects are all working fine. So I'm wondering if the PS5 version has some issues with the splashes and cinematic because those are the only ones with issues. I would love to hear that I'm not crazy being the only one with this issue lol.
Edited by Redphyre on June 15, 2021 4:15PM 2
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RNGeeze✭✭✭Hey everyone, I haven't heard anyone mention this yet so I am posting hoping to get some help or ideas. When I started the PS5 version today on launch day the intro Bethesda and Zenimax logo splashes have no audio like the PS4 version does. I'm not sure if this is intended or not, but it's completely silent. Then when the cinematic played there was also no audio and the video was flickering and choppy at random parts. I completely uninstalled the game and deleted all save data, then reinstalled it, but the issue was still not resolved. When the blackwood intro screen comes on, the menu music on the login screen plays like normal, and in the game itself, the music and sound effects are all working fine. So I'm wondering if the PS5 version has some issues with the splashes and cinematic because those are the only ones with issues. I would love to hear that I'm not crazy being the only one with this issue lol.
I came here seeing if I was the only one, just fired it up and was going to rewatch the new intro to see it has no audio. Subs are enabled so I can read along but without sounds it’s not the same. I restarted my ps5 hopeful it was something easy to fix but no joy. Also to note if you have performance mode set to default system wide the game seems to default to fidelity regardless.1 -
Redphyre✭✭Well there’s comfort in knowing that it is a real issue and it’s not probably an isolated issue. I hope others will notice this as well and make some drive to fix it. Thanks for adding your experience here! I appreciate it.1
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Sju✭✭✭✭I was just coming here to see if it has been reported, quite unfortunate we had this dsy long delay and now there are already issues with it. Why did they delay it a week?1 -
ZOS_GinaBrunoCommunity ManagerHey all, we're working on a fix for this to hopefully include in the next incremental patch.2 -
RNGeeze✭✭✭Well oddly they fixed the friends list showing players offline so I’ll take it lol. Go figure ps4 users still see me and others offline.Edited by RNGeeze on June 16, 2021 2:52AM0
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fizl101✭✭✭✭✭
✭✭ZOS_GinaBruno wrote: »Hey all, we're working on a fix for this to hopefully include in the next incremental patch.
Will we get to watch it again with the fix? It would be really nice to be able to see the cinematic again in lovely enhanced technicolourSoupy twist1 -
Redphyre✭✭
When you’re at the character select screen press △ button to go to Options menu and choose “Cinematic.” You will be able to rewatch it from there anytime your heart desires. 😁ZOS_GinaBruno wrote: »Hey all, we're working on a fix for this to hopefully include in the next incremental patch.
Will we get to watch it again with the fix? It would be really nice to be able to see the cinematic again in lovely enhanced technicolour
Edited by Redphyre on June 16, 2021 12:56PM1 -
fizl101✭✭✭✭✭
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When you’re at the character select screen press △ button to go to Options menu and choose “Cinematic.” You will be able to rewatch it from there anytime your heart desires. 😁ZOS_GinaBruno wrote: »Hey all, we're working on a fix for this to hopefully include in the next incremental patch.
Will we get to watch it again with the fix? It would be really nice to be able to see the cinematic again in lovely enhanced technicolour
Awsome given for that! I've looked for thatt option a few times and never found it (to be fair I've looked in the menu when I am in a character)Soupy twist1 -
Redphyre✭✭UPDATE: This issue has been resolved via the 1.000.003 incremental patch. Thanks, ZOS!0
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LokisbjornSoul ShrivenI am having the same issue on the PC. The started with the patch prior to the most recent one. The Bethesda and Zenimax logo screens do not display, but there is audio...same if I run the cinematics. I wsent and ran WoW, since they are using the same system and the cinematics on WoW work just fine. I am also not haveing any other video problems anywhere else.0