210512-004959 Ticket

Sythen88411

Zos if you could look into this with a response please and ty 210512-004959

jircris11

Not much the mods here can do, though you might get lucky and gina sees it.

jircris11

Before I forget, make sure you reply to the automatic reply you get in email upon sending it

Sylvermynx

jircris11 wrote: »

Before I forget, make sure you reply to the automatic reply you get in email upon sending it

In other words, you're going to get a bot reply that won't actually address your issue. Reply to the bot mail restating your issue fully, and stating that the bot email didn't help at all.

ZOS_Adrikoth

Greetings @Sythen88411

We can confirm that the original ticket created, #210512-004640, is still open and a member of our support staff will reply as soon as possible.

Please be aware that replying to your ticket multiple times will move your ticket to the end of the line and delay the response time. Thank you for your understanding.

Sythen88411

ZOS_Adrikoth wrote: »

Greetings @Sythen88411

We can confirm that the original ticket created, #210512-004640, is still open and a member of our support staff will reply as soon as possible.

Please be aware that replying to your ticket multiple times will move your ticket to the end of the line and delay the response time. Thank you for your understanding.

its been almost 48 hours and no one has responded to my tickt but they have tim to close my other mutiple tickets. can you please do something on you end ty

Sythen88411

Sythen88411 wrote: »

ZOS_Adrikoth wrote: »

Greetings @Sythen88411

We can confirm that the original ticket created, #210512-004640, is still open and a member of our support staff will reply as soon as possible.

Please be aware that replying to your ticket multiple times will move your ticket to the end of the line and delay the response time. Thank you for your understanding.

its been almost 48 hours and no one has responded to my tickt but they have tim to close my other mutiple tickets. can you please do something on you end ty

@ZOS_Adrikoth

ZOS_Adrikoth

Greetings @Sythen88411,

As stated previously, replying to your ticket multiple times will move your ticket to the end of the line and delay the response time. Because ticket #210512-004959 has continued to have additional replies added, that has caused a delay in response.

Submitting multiple tickets regarding the same issue will also not speed up the process of getting a response. Thank you for your understanding.

Yormula

Mate, why are you surprised by 48 hours?

Got a 7 months and counting ticket right here, nada.