Inventory Freeze/Lag Issue

Chrysa1is

We havin' issues! Dun dun dunnn. XB EU

Issues:

Equipping and unequipping armour causes the screen to freeze for 3 seconds.

Selling items to merchants causes the screen to freeze for 3 seconds. (3 seconds per Item).

Depositing items in guild bank causes the screen to freeze between 1-2seconds.

Bonus Issue:

Pressing LT/RT does not let you quick scroll to next category in guild bank.

Send help!

volkeswagon

Server load..it will go away. For you I suggest turning off your console and modem for a few minutes then rebooting. This will clear your ram and cache

UntilValhalla13

This is happening on ps4 as well, for everyone

trackdemon5512

I can confirm. Specifically using bankers or merchants will result in slow transactions in which the game appears to freeze for 1 to 6 seconds. Every deposit, withdrawal, or sale of an inventory item results in a pause. Speaking to bankers and merchants result in a pause. Attempting to destroy items results in serious issues.

I’ve cleared my PS4 Pro system cache a few times with no fix. It’s bad enough that inventory management is effectively broken

Seraphayel

volkeswagon wrote: »

Server load..it will go away. For you I suggest turning off your console and modem for a few minutes then rebooting. This will clear your ram and cache

Has nothing to do with that, it seems to be a bug brought into the game with the new update yesterday. I’ve never before had this issue and so do others, and my Series X clearly won’t be the troublemaker in this case.

Tharonil

I've noticed the same on my series x. After every sold item the screen was frozen for a short time yesterday. i thought it was only for me, because my brother loaded a game on his console at this time.

zrazmab16_ESO

PC here, have 1-3 second freezes when opening inventory, switching from quest journal to achievement tab, opening npc merchants. Thought that my pc can’t handle the game anymore, but I guess not the case then

GenjiraX

I've had this on PC since Update 29 - more like up to 30 seconds freeze, sometimes resulting in crash. I logged it but thought it might be related to an add-on. I was dismayed to find it also occurs on Xbox (Series X) since yesterday - more like 5-10 seconds for me. Nothing to do with server load as it's consistent and occurs at all times of day or night.

You can get round the LT/RT scroll issue by switching from Withdraw to Deposit and back again.

Once I've used the guild bank, stacking items in my inventory also freezes.

Also amazed that auto-dismounting when riding through Daggerfall or Wayrest city gates has still not been fixed.

AH93

Following yesterday's update on the PS4 I've encountered this freeze when filleting all the fish I've caught.
A slight 2 second or so freeze after each filet, constantly thinking the game is going to crash.

Minor update: overnight the freeze delay has reduced to around a split second.

macsmooth

I haven’t read if anyone already suggested this but launch the game without the eso launcher this solved my inventory freezes and sluggish animation, if you use steam and remote play I have a work around for that too

Sorry didn’t see the Xbox eu on first post mine is for pc to solve this issue

Beardimus

Clearing the game cache after every update is vital I'm not saying there isn't a wider issue with Series X but on mine I've had zero issues

I always get the update, reboot, go into manage game and clear the save game cache every update and I never see half the problems people talk about here, and it's the first thing support will say to try.

Not saying there isn't a wider issue with Series X but it doesn't hurt to try

markulrich1966

first thought it was a performance issue because of many players, but happens on xbox EU and on NA as well.
Also late at night (2 am) on EU when almost nobody is online.

Apart from the 2-3 second freeze after each action in guildstore, the interface froze completely twice last night.
Had to open the chat-window and type "/reloadui" to fix it.

GenjiraX

macsmooth wrote: »

I haven’t read if anyone already suggested this but launch the game without the eso launcher this solved my inventory freezes and sluggish animation, if you use steam and remote play I have a work around for that too

It didn't fix the problem but it has drastically reduced the freeze times. Thanks!

LatentBuzzard

Update 29 introduced delays on PC as well when using gamepad mode and withdrawing / depositing items in the bank, so it's not a console exclusive bug. Personally I've mainly found the delays to happen on characters with high inventory usage.

Prior to this update I've had issues where you perform an action in your bank's inventory then the results aren't reflected correctly afterwards e.g. If I split a stack of three items then instead of the inventory showing a stack of two items and a stack of one item, it shows a stack of three items and a stack of one item. This is just a display issue though and changing screens etc. fixes the issue. Presumably as a result of issues such as these ZOS has slowed things down with transactions to try and prevent the display issues from happening.

perfiction

I think it's caused by this:

While we’ve made some improvements to your inventory's category and search functionality, you may run into some increased load times for certain operations in banks with high item counts. We’re working on a fix for an upcoming incremental patch.

Source: FoA patch notes

ZOS made some changes to inventory/bank loading to make categories and searching more consistent. This results in longer bank, guild bank and inventory operations (opening guild bank with plenty of items can freeze the game for about 10 seconds on PC, i guess the performance may be even worse on consoles).

HelixUnited

pc and xbox player and have the delay on both

Hallothiel

Same on ps4. Very unnerving as not sure whether just frozen or about to dc.

(And noob question - how do I clear game cache on ps4 then?)

RedMuse

volkeswagon wrote: »

Server load..it will go away. For you I suggest turning off your console and modem for a few minutes then rebooting. This will clear your ram and cache

Incorrect. This has also been a problem on PC since U29 with both inventory, bank, guild bank and trader window. Please don't make conclusions without all the data.

trackdemon5512

Hallothiel wrote: »

Same on ps4. Very unnerving as not sure whether just frozen or about to dc.

(And noob question - how do I clear game cache on ps4 then?)

The cache can be cleared by simply unplugging the consoles. But it’s not the problem.

Every single PS4 player is experiencing this delay and it does vary from a second to even 10 for every single item sold, deposited, withdrawn, split, etc. I’m not sure who tested it but it’s absolutely unacceptable. I spent 5 minutes last night simply taking out maps I deposited to my banker on one character and withdrawing them on another. Pre-patch that withdrawal would have taken 5 seconds max.

SidraWillowsky

Same issues here on PC/NA w/ gamepad UI. My PC is apparently top-end, and I've never had these issues before, so no, not an issue on my end (or anyone else's for that matter)

macsmooth

GenjiraX wrote: »

macsmooth wrote: »

I haven’t read if anyone already suggested this but launch the game without the eso launcher this solved my inventory freezes and sluggish animation, if you use steam and remote play I have a work around for that too

It didn't fix the problem but it has drastically reduced the freeze times. Thanks!

Glad it helped a little, if you have addons running launch minion and update them all they’ve been updates every day this past week

Obviously do the whole Windows and GPU driver updates if there is any

I noticed with the launcher my CPU was getting hit my FPS dropped by half too

My FPS has been yo-yo still but it’s lot smoother than with the launcher

Avalon

Xbox NA, Xbox One (both S and an original): same issues. Both have been cleared, etc, too. Thought it might have been just higher server loads due to players returning to check out the changes, etc, but no. It happens at prime times and off times - population doesn’t seem to affect. Pretty annoying, though.

jaws343

XBOX X NA also experiencing problems. Was splitting a bunch of Tempers to batch for sale and it was taking around 5-10 seconds every time I confirmed the split to get back to my inventory.

Not only that, but also, when you equip or unequip an item, the UI takes you to the next item below (or above if at the bottom) the item you were adding or removing.

SillyPlay

Using controller ps4 controller on pc. Happened for first few days, even crashed (when i was spam depositing glyphs). But yh it goes away after a while

Chrysa1is

THIS ISSUE IS DRIVING ME UP THE WALL.

I actually dread selling loot and depositing items now because i know it's going to take me ages to get through the pain and suffering.

Words cannot express how irritating this issue is.

Chrysa1is

I just sat though roughly 2 minutes of frozen screen after I stacked my items, just for my game to close afterwards. This is taking the ***!

DragonRacer

It took a full 30 minutes in real time to try and pull about 180 items out of the guild bank for last night's auction.

I thought the bank was bad before, but I shan't complain about it again because we found a way to make it even worse.

I wanted to stab out my eyeballs.

Chrysa1is

DragonRacer wrote: »

It took a full 30 minutes in real time to try and pull about 180 items out of the guild bank for last night's auction.

I thought the bank was bad before, but I shan't complain about it again because we found a way to make it even worse.

I wanted to stab out my eyeballs.

I've turned the game off atm after my crash, was the icing on the cake for me. I'm farming certain sets from dungeons back to back. Selling, deconstructing, depositing afterwards each time is taking far too long now. I want to slam a door on my head repeatedly until it gets fixed.

sproattt

How this was released this way shows furthermore nothing gets tested... I know nothing gets tested on console as consoles performance has been abysmal for years, you can tell this was rushed out due to how terrible inventory management has became with loads/crashes and general across the board freezes on all platforms.

Have they even acknowledged this problem exists? I doubt they have, they usually scuttle away and hide at the first sense of backlash.

Chrysa1is

sproattt wrote: »

How this was released this way shows furthermore nothing gets tested... I know nothing gets tested on console as consoles performance has been abysmal for years, you can tell this was rushed out due to how terrible inventory management has became with loads/crashes and general across the board freezes on all platforms.

Have they even acknowledged this problem exists? I doubt they have, they usually scuttle away and hide at the first sense of backlash.

Someone earlier on in the thread posted a link about something to do with it. I haven't bothered to read it though, because reading about it won't make me feel better or fix the issue lol.

SidraWillowsky

Has anyone else experienced these issues causing their PC to crash entirely? Unless my PC has somehow developed issues at the EXACT time U29 hit, the game is somehow crashing my PC and making it reboot and run a scan. I'm running a top-of-the-line setup and I've never had this happen before last week, in ESO or with any other game.