Can't login through steam

woe

I was having no issues playing at all last night or this morning. I tried to launch the game and all i'm getting is this.

ZOS_Adrikoth

Greetings @deflorate

Please try the steps found in this article to see if they can help resolve this issue!

Youyesu

these steps havent worked for me.

ChalzZy

The exact same is happening to me. Following instructions at this link still doesn't work.

Restarting also doesn't work. It's a issue on ZeniMax's side and such a shame too. I was kind of keen to play some ESO on my day off.

Rishikesa108

I have the same problem, with two different computers. I can't log in, and I was crashed off with the character stuck for minutes

woe

ZOS_Adrikoth wrote: »

Greetings @deflorate

Please try the steps found in this article to see if they can help resolve this issue!

They did not.

I set steam boostrapper, eso launcher and eso64.exe to run as admin and repaired my client. After that it started to work again.

Darauk

ZOS_Adrikoth wrote: »

Greetings @deflorate

Please try the steps found in this article to see if they can help resolve this issue!

I tried these steps as well and it did not work. I was able to log in approximately 9 hours ago (noon CT). I just tried to log in and encountered this issue at 930pm CT.

miguelcura

Same error here, and from several guildmates. Please don't make us format the PC, there is something wrong with the validation with Steam. Thanks.

Rishikesa108

I was playing, when my character got stuck. I crashed off and I wasn't able to re-log in. Steam problems? Or ZOS problems?

miguelcura

we have already tried the steps that you recommend.

dwarenhammer

Having exactly same error when logging with steam , PC EU. Both on Windows PC and Linux laptop.

Darauk

Rishikesa108 wrote: »

I was playing, when my character got stuck. I crashed off and I wasn't able to re-log in. Steam problems? Or ZOS problems?

Steam Community bot said that Steam online support is looking into it. My guess is a handshake between Steam and ZOS is failing. As far as I can tell, servers are online and players who bought direct from ZOS, Xbox, and PS are playing just fine.

Candidly, I really wish ZOS would enable an account transfer option. While this issue only happens a couple of times a year, it's annoying enough that I would re-buy the whole game direct from ZOS just to avoid Steam issues.

sean.plackerb14_ESO

ZOS_Adrikoth wrote: »

Greetings @deflorate

Please try the steps found in this article to see if they can help resolve this issue!

This is down for everyone. The steam forums for the game are exploding with posts about this.

FolksySpade

Time to swap back to the native launcher. These issues are inevitable when you're dealing with two separate companies handling the functions to the security of your accounts

sean.plackerb14_ESO

FolksySpade wrote: »

Time to swap back to the native launcher. These issues are inevitable when you're dealing with two separate companies handling the functions to the security of your accounts

I don't think that's possible? I think once you connect through steam you cant go back. Maybe I'm wrong. But 215 hours of playtime since I moved my ESO account to go through steam and this is the first time I've run into this so I'm not to mad. Just hope it dose not become a common thing like it was a while back.

miguelcura

Darauk wrote: »

Rishikesa108 wrote: »

I was playing, when my character got stuck. I crashed off and I wasn't able to re-log in. Steam problems? Or ZOS problems?

Steam Community bot said that Steam online support is looking into it. My guess is a handshake between Steam and ZOS is failing. As far as I can tell, servers are online and players who bought direct from ZOS, Xbox, and PS are playing just fine.

Candidly, I really wish ZOS would enable an account transfer option. While this issue only happens a couple of times a year, it's annoying enough that I would re-buy the whole game direct from ZOS just to avoid Steam issues.

Let's be patient ... it's not something that happens every day ...Steam is a great platform ...

Deep_01

Just logged in. Its too quiet. Still getting steam issues but, I opened up bethesda.net_launcher.exe in steamapps folder. I bought my account via steam in 2016.

TricksterToons

I am still experiencing this issue after trying the fix suggested above. Have been trying to log in for about two hours now as of 8:30 PM PST. Any advice would be great!

woe

Deep_01 wrote: »

Just logged in. Its too quiet. Still getting steam issues but, I opened up bethesda.net_launcher.exe in steamapps folder. I bought my account via steam in 2016.

You're lucky, sometimes when this happens if you try to fix it, the entire launcher folder just vanishes

PobberLord

Deep_01 wrote: »

Just logged in. Its too quiet. Still getting steam issues but, I opened up bethesda.net_launcher.exe in steamapps folder. I bought my account via steam in 2016.

Thanks, that did it. I'm just making this the default executable. Absolutely no reason to be tied to steam if this is what we have to deal with.

Ahk1lleez

I was able to get in by launching directly from the root directory. It shows as ESO64. I had to retrieve an access code from my email because I hadn't logged in that way.

Steam -> SteamApps -> Common -> Zenimax Online -> The Elder Scrolls online -> Game -> Client

miguelcura

PobberLord wrote: »

Deep_01 wrote: »

Just logged in. Its too quiet. Still getting steam issues but, I opened up bethesda.net_launcher.exe in steamapps folder. I bought my account via steam in 2016.

Thanks, that did it. I'm just making this the default executable. Absolutely no reason to be tied to steam if this is what we have to deal with.

But from the bethesda launcher you can't log in with your steam account, how weird what you did.

sean.plackerb14_ESO

Ahk1lleez wrote: »

I was able to get in by launching directly from the root directory. It shows as ESO64. I had to retrieve an access code from my email because I hadn't logged in that way.

Steam -> SteamApps -> Common -> Zenimax Online -> The Elder Scrolls online -> Game -> Client

that worked for me as well. But I did originally buy ESO directly from ZOS before it was on steam, then later bought it on steam when it was on sale. Maybe that is why it worked? Did you do the same?

xgoku1

+

Having login issues with Steam copy as of 04:46UTC on PC-EU. Tried all the work-arounds mentioned in the support page and no change.

Can't login via eso64 or Bethesda.net_Launcher as account is Steam-linked

Edit: Working as of 05:43UTC.

TricksterToons

Steam -> SteamApps -> Common -> Zenimax Online -> The Elder Scrolls online -> Game -> Client

This did not work for me. :-(

Monroe585

Same here. I tried every "fix" I could find on the internet. Nothing works.

Steam -> SteamApps -> Common -> Zenimax Online -> The Elder Scrolls online -> Game -> Client
Tried this. It wouldn't take my password.

Other games work on steam. It's just ESO that won't.

mekops_ESO

Same issue. None of the fixes mentioned here worked for me. Purchased game through Steam.

Axela72

No issue to login yesterday. Today encounter same issue that couldn't connect to Steam. Why?

Alekzie

Just wanted to let know that I'm having the same issue. Purchased through steam, followed all the suggestions, tried again 5 min ago and nothing has worked.

sean.plackerb14_ESO

Axela72 wrote: »

No issue to login yesterday. Today encounter same issue that couldn't connect to Steam. Why?

It's not just ESO on steam. If you google down detector and look at steam there are multiple games that aren't working through steam (mainly MMO's go figure). Something to do with steam's API/servers that talk to other publishers authentication systems seems to be down.

Off the top of my head I saw people mentioning games like Rust, Elite dangerous, paladins etc.

NierielSilverbee

Same issue here. And a bunch of guildies have the same problem.