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Constant disconnects on Xbox NA

Trevore
Trevore
✭✭✭
i cannot for the life of me stay connected. When I choose a character, instant log off. When I join a campaign, wait several hours to join said campaign, I get a black screen instead of a loading screen, and then I lag out of the game, losing my queue spot. When I try going into any instanced building (my house being an example), I lag out of the game. Clearly, it is not my internet because I am able to stay connected on my other games. Is there a fix coming or not?
Gamertag: MagicalTringus

Xbox One | NA|
Trevore Lombardi [DC ] - Imperial Dragonknight [PvP/PvE Tank]]
Samuel Elias Xarxes [DC] - Altmer Sorcerer [Magicka DPS]
Solaris Carona [DC] - Breton Templar [Magicka DPS]
Alice Barbie Angel [DC] - Breton Necromancer [Magicka DPS]
Trevore Nightshade [DC] - Imperial Nightblade [Stamina PvP DPS]
Nemo Tigerclaw [DC] - Khajit Nightblade [Stamina PvE DPS]
Thomas Ganks [DC] - Dunmer Nightblade [Magicka PvP DPS]
Volga Valkyn Skoria [DC] - Dunmer Dragonknight [Stamina PvP DPS]
Beats-His-Tail [DC] - Argonian Templar [PvE/PvP Healer]

Guild I'm run:
Shadows Of Anarchy
  • ZOS_BillE
    ZOS_BillE
    admin
    Please make sure you have done all the troubleshooting in the help article below.

    What do I do if I am disconnected on Xbox One with the error message "Unable to Connect to Server. Please Check Your Internet Connection"?

    Deleting the local save data may also help in resolving this issue.

    To delete save data on the Xbox One:
    1. Go to Games.
    2. Highlight The Elder Scrolls Online: Tamriel Unlimited tile and press the [Menu] button of the controller.
    3. Select Manage Game.
    4. Highlight and select Save Data for the desired user.
    5. Select Delete.
    6. You'll be prompted to confirm deletion of this game save data:
      • Choose "Delete Everywhere" This will remove your saved data from this console, the cloud, and all other consoles you play on

    If none of these help, you can contact customer support for additional assistance.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Trevore
    Trevore
    ✭✭✭
    Won't deleting my save data remove everything from my account? I don't want to lose everything that I worked hard for, after all! Although, I'm assuming that it is account-based, rather than an actual save file... Please correct me if I am wrong on that.
    Gamertag: MagicalTringus

    Xbox One | NA|
    Trevore Lombardi [DC ] - Imperial Dragonknight [PvP/PvE Tank]]
    Samuel Elias Xarxes [DC] - Altmer Sorcerer [Magicka DPS]
    Solaris Carona [DC] - Breton Templar [Magicka DPS]
    Alice Barbie Angel [DC] - Breton Necromancer [Magicka DPS]
    Trevore Nightshade [DC] - Imperial Nightblade [Stamina PvP DPS]
    Nemo Tigerclaw [DC] - Khajit Nightblade [Stamina PvE DPS]
    Thomas Ganks [DC] - Dunmer Nightblade [Magicka PvP DPS]
    Volga Valkyn Skoria [DC] - Dunmer Dragonknight [Stamina PvP DPS]
    Beats-His-Tail [DC] - Argonian Templar [PvE/PvP Healer]

    Guild I'm run:
    Shadows Of Anarchy
  • ZOS_BillE
    ZOS_BillE
    admin
    @Trevore

    Deleting the local save data will not affect the characters on your ESO account, as that information is stored on our servers.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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