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Couldn't buy "BlackWood Collector's edition upgrade"

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AvalonRanger
AvalonRanger
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2021/01/30
Today, I tried to buy "BlackWood Collector's edition upgrade" at the store.
But, the store said "not authorized". So I couldn't pay for upgrade, and I couldn't buy it.
Why?
Edited by ZOS_Adrikoth on January 30, 2021 2:03PM
My playing time Mon-Friday UTC13:00-16:00 [PC-NA] CP over2000 now.
I have [1Tough tank] [1StamSorc-DD] [1Necro-DD] [1Real Healer]
with [1Stam Blade].
But, I'm Tank main player. Recently I'm doing Healer.

2023/12/21
By the way...Dungeon-Meshi(One of Famous Japanese fantasy story comic book) got finale...
Good-bye "King of Monster Eater".

2024/08/23
Farewell Atsuko Tanaka...(-_-) I never forget epic acting for major Motoko Kusanagi.
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @AvalonRanger

    Please see this article for some troubleshooting on the error that you are receiving.
    The Elder Scrolls Online - ZeniMax Online Studios
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  • AvalonRanger
    AvalonRanger
    ✭✭✭✭✭
    ✭
    ZOS_Adrikoth wrote: »
    Greetings @AvalonRanger

    Please see this article for some troubleshooting on the error that you are receiving.

    Thanks for answer.

    Actually say, I bought crown just few days ago. In that time, no problem all.
    I checked every possibility at my ESO account. But I couldn't find out major mistake.

    What's difference between just crown and BlackWood upgrade DLC?
    My playing time Mon-Friday UTC13:00-16:00 [PC-NA] CP over2000 now.
    I have [1Tough tank] [1StamSorc-DD] [1Necro-DD] [1Real Healer]
    with [1Stam Blade].
    But, I'm Tank main player. Recently I'm doing Healer.

    2023/12/21
    By the way...Dungeon-Meshi(One of Famous Japanese fantasy story comic book) got finale...
    Good-bye "King of Monster Eater".

    2024/08/23
    Farewell Atsuko Tanaka...(-_-) I never forget epic acting for major Motoko Kusanagi.
  • ZOS_Bill
    ZOS_Bill
    admin
    @AvalonRanger

    If you've gone through the troubleshooting posted above and still get an authorization error, you can proceed to starting a ticket with customer support for further help.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • AvalonRanger
    AvalonRanger
    ✭✭✭✭✭
    ✭
    ZOS_BillE wrote: »
    @AvalonRanger

    If you've gone through the troubleshooting posted above and still get an authorization error, you can proceed to starting a ticket with customer support for further help.

    Thanks for supporting. I got DLC by through the PayPal bypass.
    My playing time Mon-Friday UTC13:00-16:00 [PC-NA] CP over2000 now.
    I have [1Tough tank] [1StamSorc-DD] [1Necro-DD] [1Real Healer]
    with [1Stam Blade].
    But, I'm Tank main player. Recently I'm doing Healer.

    2023/12/21
    By the way...Dungeon-Meshi(One of Famous Japanese fantasy story comic book) got finale...
    Good-bye "King of Monster Eater".

    2024/08/23
    Farewell Atsuko Tanaka...(-_-) I never forget epic acting for major Motoko Kusanagi.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the update. Since the OP has resolved their Chapter issue, the thread is now being closed.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.