Thanks for the ping, @Tenthirty2. Do you know how many times you've tried to complete the lead? Trying to get more info for our teams.
From my understanding, this lead problem seems to stem, correct me if I'm wrong, from people who have already acquired the Ring of the Pale Order previously and are just trying to acquire another one. When honestly, it would be simpler to just use 25 Transmute crystals to replicate the ring at the Brass Fortress. I replicated several Pale Order rings before Oakensoul came out, and now I have several Oakensoul rings to distribute to my alts... all with using Transmute crystals.