Werewolf Ultimate reseted to base version

stefj68

ganzaeso wrote: »

@ZOS_GinaBruno @ZOS_SarahHecker

Any word on a hot fix for this bug? I have way too many characters that will be affected by this and really do not want to keep track of which characters need skill points refunded.

we really wish to have an eta, i wan't to play my werewolf to farm and i don't want to loose more skills points, this is still unacceptable that it was reported on test and went live... do you guys read posted on test?

Tehuantl

I am aware of the werewolf ultimate resetting bug as I mentioned before in this thread. I am also aware of a soul trap bug. I have also heard there is a similar critical surge issue as well that is causing it to reset like the other two. I am not sure if this means anything, but I have critical surge at full level and did not lose the levels or morph like I did my werewolf ability. I have rezoned many many times, a dungeon, some questing, and a lot of relogging. It is still at IV.

Only difference that I can tell is its not on my bar. It may mean nothing, but weirder things have happened and I have been dealing with the brutal pounce issue were it stops responding in its current spot on the ability bar. I usually just swap it to another spot on my bar until it happens again, and I rinse and repeat.

As of right now I plopped in some other skills to make due since werewolf is on hold. Not how I want to play, but since I have a large amount of abilities I can do a lot of moving around. I do hope I stand a chance of getting my 2 skill points back.

Here is a current picture of critical surge still unchanged. (knock on a wood...elf)

katanagirl1

Console player here so I am not sure what is going on, but you are mentioning skills that are not werewolf skills. Are they only affected if that character is a werewolf or does this bug go beyond that?

Tehuantl

katanagirl1 wrote: »

Console player here so I am not sure what is going on, but you are mentioning skills that are not werewolf skills. Are they only affected if that character is a werewolf or does this bug go beyond that?

It is not just the werewolf ultimate for werewolves. It is Soul trap morph for others who are not wolves, and Critical surge is a Sorcerer ability not ultimate.

Hope this helps.

katanagirl1

Tehuantl wrote: »

katanagirl1 wrote: »

Console player here so I am not sure what is going on, but you are mentioning skills that are not werewolf skills. Are they only affected if that character is a werewolf or does this bug go beyond that?

It is not just the werewolf ultimate for werewolves. It is Soul trap morph for others who are not wolves, and Critical surge is a Sorcerer ability not ultimate.

Hope this helps.

Thanks. I like to keep up on these things to know if I might be affected when the update hits consoles.

Achiiyoo

i have lost 2 or 3 points to the werewolf ultimate reset bug.

TheOriginalMrT

ah crap i thought it was just for markath dlc. I guess its for everyone. mine reset too

Smaxx

Azmarul wrote: »

This also happened to me when I logged on to my main character today. Going to wait to log onto an alt who is a ww until they figure out the bug. Thx for sharing all so I know it's not just me!

Wouldn't worry too much about it. Just play with the baseline version of the skill. Once it's fixed, I see no issue in getting those skill point(s) etc. back. Just give them some time to fix it properly.

Hexvaldr

Smaxx wrote: »

Azmarul wrote: »

This also happened to me when I logged on to my main character today. Going to wait to log onto an alt who is a ww until they figure out the bug. Thx for sharing all so I know it's not just me!

Wouldn't worry too much about it. Just play with the baseline version of the skill. Once it's fixed, I see no issue in getting those skill point(s) etc. back. Just give them some time to fix it properly.

Good point, ty!

DimTh

I have also this problem, also i have tried to keep my morph again but no, i have done it 2 times,
now missing 2 skill points from me....what will happen with this bug? Also i hope to don't lose our skill points...

Jiigen

DimTh wrote: »

I have also this problem, also i have tried to keep my morph again but no, i have done it 2 times,
now missing 2 skill points from me....what will happen with this bug? Also i hope to don't lose our skill points...

I'm sure that they will be reimbursting our skill points, but right now they are saying not to morph any affected skills. That being the Werewolf Ultimate, Soul Trap and maybe Critical Surge (although this last one isn't flagged as an issue yet according to the knowledge database).

redsaaryn

I permanently lost 2-3 skill points with this bug, I hope they give me my skill points back and that they also fix the ultimate. As a khajiit I can't live without my doggie dog transformation

redsaaryn

Smaxx wrote: »

Azmarul wrote: »

This also happened to me when I logged on to my main character today. Going to wait to log onto an alt who is a ww until they figure out the bug. Thx for sharing all so I know it's not just me!

Wouldn't worry too much about it. Just play with the baseline version of the skill. Once it's fixed, I see no issue in getting those skill point(s) etc. back. Just give them some time to fix it properly.

Are they going to add the lost skill points to the affected players accounts? Because for what I know, those skill points lost are lost forever otherwise, unless there's a secret way to farm unlimited skill points (if there's one please pm the method )

perfiction

Lost 1 skill point as well - my Werewolf Berserker morph just disappeared from the bar after switching characters and the base skill got reverted to lvl 1, 0 exp.

Just curious if and how ZOS will compensate lost skillpoints once they fix it - doubt they will add skill points to specific characters or modify morphs.

Darcwolf

Same problem with werewolf. I discovered it in imperial city though. Went to switch to WW mid fight and it was gone.

Luke_Flamesword

Theoretically game knows how many skill points every character should have - in database there all information about collected skyshards, finished quests, Cyrodill rank, etc. Also game knows how many skills and morphs are active so it easy to check how many points you gathered, how many you spent and how many should left. All that we need when bug will be fixed, is recalculate skill points for every character and correct if someone have missing points. From technical point of view there shouldn't be big problem with this, but on other hand... this is ZOS

For now I'm afraid to login to my alts :P

UNKNOWN1980

lol i just got the game buy a bite in the crown store put in around 20 hours download the update just to brick my character my only character almost all my skills in werewolf back to level 1 my two handed skill level 1 and i get a email saying not to reset my skill that i might lose a skill SO YEAH. i feel bad for the people that have hundreds of hours in there characters

Contaminate

This happened to me twice. I remorphed the first time and lost the skill point, the second time I knew better than to morph it, since I don’t trust it to function correctly. I’ll just not log in on my main until it’s fixed.

gdennet

I guess I should be thankful my wolf isn't too high level, but did lose the point

Eztly_Koji

Will affected people get their skill points back? Some players lose 5-6 skill points with that bug...

Koramik

Yes please get this fixed ESO. Lost skill points and ultimate reset. Patiently waiting.

BellaDCopular

I was one of the poor fools who assumed that it was reverted due to a change in markath and just went about remorphing it after ranking up, hopefully they'll refund that skillpoint.

Saltum

Also affected by the bug, Werewolf Transformation is now on level 1 after having been on Pack Leader level 4.

flavyx

Yep, lost 2 skillpoints. It is quite a major bug. Hopefully I will get them back.

MrPowow

I too lost some skill points buying and re-buying the werewolf morph, since I was unaware of this bug and leveling a few skill lines on a new build. Will the points be refunded? (even the original one was lost) How to proceed from here?
I am also concerned about all my other characters and various morphs including soul trap and the others mentioned in this thread and others...

ZOS_GinaBruno

Hey all, we have an update for you about this issue. Today we finished testing a fix, which we were able to add to our upcoming incremental patch scheduled for November 16 (this isn't something we're able to hotfix, so this is the soonest we can get it out to everyone).

As for any missing skill points, these will automatically be added back to your account during maintenance on the 16th, whether it's a single skill point or multiples. For anyone lurking in this thread that plays on console, this should not be an issue when Update 28 launches for you.

Thanks again for everyone's patience here.

katanagirl1

Thank you

- the lurker

MrPowow

Thank you for the feedback.

Jiigen

Thanks for the update Gina, looking forward to seeing this fixed.

ZOS_GinaBruno wrote: »

Today we finished testing a fix, which we were able to add to our upcoming incremental patch scheduled for November 16 (this isn't something we're able to hotfix, so this is the soonest we can get it out to everyone).

I'm curious as to why it's not been decided to have additional downtime and push a smaller incremental patch sooner? It's a major issue to not be able to use certain skills in fear of temporarily losing skill points and progress.

Czekoludek

ZOS_GinaBruno wrote: »

Hey all, we have an update for you about this issue. Today we finished testing a fix, which we were able to add to our upcoming incremental patch scheduled for November 16 (this isn't something we're able to hotfix, so this is the soonest we can get it out to everyone).

As for any missing skill points, these will automatically be added back to your account during maintenance on the 16th, whether it's a single skill point or multiples. For anyone lurking in this thread that plays on console, this should not be an issue when Update 28 launches for you.

Thanks again for everyone's patience here.

Almost two weeks of waiting cuz you couldn't test things properly on 6 week pts? Yeah, tell me more about patience