Wrong Verson of Game Bought As a Gift. Need Help Please.

Magenpie

Hi there

I really hope someone can help me. I've just bought the game for my partner as a gift, but like an idiot, forgot he had an account already and bought the Greymoor Collector's Edition of the game. But of course, I now can't add the code because it's not an upgrade but a full version of the game.

Is there someway I can swap his account to this new version of the game? Or will he have to start a new account?

I'm such a twit.

Many thanks

ZOS_Bill

@Magenpie

Have you opened a ticket with customer support to open an inquiry on this?

If you have, what is the current ticket number?

Magenpie

Resolved - sorry about that. Many thanks for response. Silly me.

ZOS_Bill

Thank you for the update. Since you've found a resolution we will be closing the thread going forward.