Maintenance for the week of January 5:
· [COMPLETE] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
Wait wait wait - ESO does NOT have a dedicated support team?
Nerdrage9000
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I saw in another thread that ESO does not have a primary dedicated support team?
Is that correct? Reason I ask is I run 2 software companies, and during these “unprecedented times” we have had minimal downtime in our support for our clients.
However, if ESO outsources their support, to a 3rd party - then this whole “COVID hold up please wait 3 weeks” totally makes sense.
If I am misinformed on this, please forgive me and feel free to delete this thread.
Is that correct? Reason I ask is I run 2 software companies, and during these “unprecedented times” we have had minimal downtime in our support for our clients.
However, if ESO outsources their support, to a 3rd party - then this whole “COVID hold up please wait 3 weeks” totally makes sense.
If I am misinformed on this, please forgive me and feel free to delete this thread.
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