Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
We are currently investigating issues some players are having on the North American megaservers. We will update as new information becomes available.
Queue for 2 hours and still no access to game
Can you please at least respond to why a person would be queue'd for 2 hours and the your timer ( which incidentally does not countdown) said the approximate time was 17 minutes in queue.
Some reasonable answer is really not too much to ask for.
Thank you