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On Xbox EU and NA a glitch not letting you communicate, text, or send mail

xXMeowMeowXx
xXMeowMeowXx
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You try to send mail and you get

“You cannot communicate with other players”

This is happening to other players, friends, and even on my mule account....

@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_RichLambert

This is really affecting trading and getting your items that you need. :/

Any news on when this will be fixed???

Can’t try reloading ui because there is no social text chat and it is not just me....

-> You cannot text or communicate in anyway

Does anyone have a solution to this issue?
Edited by xXMeowMeowXx on May 22, 2020 10:19PM
=^^=
  • xXMeowMeowXx
    xXMeowMeowXx
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    This just started today with multiple people that I know....

    Has anyone else experienced this?
    =^^=
  • Mr_Walker
    Mr_Walker
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    Yup, just another bug.

    They need to stop producing new crap, and just have a couple of quarters of performance/bug fixes.
  • xXMeowMeowXx
    xXMeowMeowXx
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    Mr_Walker wrote: »
    Yup, just another bug.

    They need to stop producing new crap, and just have a couple of quarters of performance/bug fixes.

    Yh, it is ridiculous. Have it on 6 different accounts. There is not even a reply when you send a support ticket in.
    =^^=
  • xXMeowMeowXx
    xXMeowMeowXx
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    Update The only temp fix I have found is shutting the game off completely and restarting it several times. :/

    I hope this helps any other player getting this bug until it is fixed
    Edited by xXMeowMeowXx on May 22, 2020 10:30PM
    =^^=
  • ShawnLaRock
    ShawnLaRock
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    I often got this bug during 6th Anniversary when I was posting a lot in either zone or guild chat with items I was giving away or selling - because I think the game flagged it as too many posts / bot protection.

    S.
  • jadarock
    jadarock
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    Yes very annoying clear all your storage and reboot
    Yet another smh zos...
  • LifeIsAGrave
    LifeIsAGrave
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    I've had this since logging on this morning on Xox EU. I can't pull up virtual keyboard, my wireless keyboard doesn't work, I can't even send mail. "You cannot communicate with other players" message ervery time. Worst of all I can't even do my DPS testing. I have no way to pull up my text chat.
    Xbox One GT: Life Is A Grave - 286,119gs / 125 of 125 Xbox Achievements

    Xbox EU: CP1522:

    And I Dig It - LVL50 H.Elf MDK - Grand Master Crafter - PVP 50 - EP (6,945 Hrs)
    Tythos Andromo - LVL50 D.Elf Stamcro - PVP 50 - All 50s - EP (44 Hrs)
    Coral Radpants - LVL50 - Arg. DK Tank - PVP 6 - All 50s - EP (251 Hrs)
    Carpathian Ridge - LVL50 Arg. Temp Healer PVP 7 - All 50s - EP (151 Hrs)
    Violet Fissure - LVL50 H.Elf Petsorc Pet - PVP 15 - All 50s - EP (244 Hrs)
    Gwydion Fidgen - LVL50 H.Elf Petsorc - PVP 12 - All 50s - EP (1,179 Hrs)
    Azure Pearl - LVL50 H.Elf Petsorc - PVP 13 - All 50s - AD (451 Hrs)
    Hemlock Warden - LVL50 R.Gd Stamden - PVP 11 - All 50s - DC (219 Hrs)
    Viridian Frost - LVL50 H. Elf Frost Magden - PVP 9 - All 50s - EP (263 Hrs)
    Astronomical Space Cat - LVL50 Kaj. StamBlade - PVP 6 - All 50s - EP (132 Hrs)
    Kim Nekroman - LVL50 H.Elf Necro - PVP 3 - All 50's - EP (70 Hrs)
    Eridium Flux - LVL50 Bret. Magplar - PVP 3 - All 0s - DC (29 Hrs)

    All Styles Except: (TBD)

    All Mundus Stones

    All Crafting Tables Except: Skyrim/Greymoor - TBD


    Xbox NA: CP335:

    And I Dig It - LVL50 H.Elf Petsorc - PVP 13 - All 50s except ENC 47 - EP (187 Hrs)
    [PLACEHOLDERS]
    Tythos Andromo - LVL3 D.Elf Stamcro - PVP 0 - No Craft - EP (0 Hrs)
    Violet Fissure - LVL3 H.Elf Petsorc Pet - PVP 0 - No Craft - EP (0 Hrs)
    Gwydion Fidgen - LVL3 H.Elf Petsorc - PVP 0 - No Craft - EP (0 Hrs)
    Azure Pearl - LVL3 H.Elf Petsorc - PVP 0 - No Craft - AD (449 Hrs)
    Carpathian Ridge - LVL50 Arg. Temp Healer PVP 0 - No Craft - EP (0 Hrs)
    Coral Radpants - LVL50 - Arg. DK Tank - PVP 0 - No Craft - EP (0 Hrs)
    Hemlock Warden - LVL50 R.Gd Stamden - PVP 0 - All 50s - DC (0 Hrs)
    Viridian Frost - LVL50 H. Elf Frost Magden - PVP 0 - No Craft - EP (0 Hrs)
    Astronomical Space Cat - LVL3 Kaj. StamBlade PVP 0 - No Craft - EP (0 Hrs)
    Kim Nekroman - LVL3 H.Elf Necro - PVP 0 - No Craft - EP (0 Hrs)
    Eridium Flux - LVL50 Bret. Magplar - PVP 0 - No Craft - DC (0 Hrs)
    PC:

    EU Server/ESO ID @LifeIsAGrave - CP281

    Dark Aether - LVL50 H. Elf Sorc VMA Pet - PVP 3 - Craft All 50's - AD (157 Hrs)


    NA Server/ESO ID @LifeIsAGrave - CP0

    Summerfall Event-rename TBD - LVL24 H. Elf Sorc VMA Pet - PVP 3 - NA - Craft 0s - AD (8 Hrs)


    PSN/ESO ID @Zo177b13 - No Chars-tbd

    UPDATED: 5 February, 2020
  • xXMeowMeowXx
    xXMeowMeowXx
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    I often got this bug during 6th Anniversary when I was posting a lot in either zone or guild chat with items I was giving away or selling - because I think the game flagged it as too many posts / bot protection.

    S.

    No, this one has nothing to do with that.

    You log in and there is no text option at all for any of your characters. It happened to multiple players yesterday in both EU and NA.

    It is really bad
    =^^=
  • mairwen85
    mairwen85
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    The standard response for anything you report from xbox is that it's likely a Microsoft issue and to hard reset, clear save data etc. I am experiencing the same, and have been since yesterday on xbox NA.

    https://beta.support.xbox.com/xbox-live-status

    Service status of xbox live is OK.
    Edited by mairwen85 on May 23, 2020 12:34PM
    Is all that we see or seem
    but a dream within a dream?

    ~ Edgar Allan Poe
  • xXMeowMeowXx
    xXMeowMeowXx
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    I've had this since logging on this morning on Xox EU. I can't pull up virtual keyboard, my wireless keyboard doesn't work, I can't even send mail. "You cannot communicate with other players" message ervery time. Worst of all I can't even do my DPS testing. I have no way to pull up my text chat.

    Yh. Sorry you got it to @LifeIsAGrave

    All I have figured out is listed in my update, since there is no way to reload ui because there is no text option at all.

    Which is to completely shut the game off and start it until you have the text option.

    I really wish ZOS would reply to bugs reported. To at least let us know, that they know >_>

    More communication would go a long way.
    =^^=
  • xXMeowMeowXx
    xXMeowMeowXx
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    mairwen85 wrote: »
    The standard response for anything you report from xbox is that it's likely a Microsoft issue and to hard reset, clear save data etc. I am experiencing the same, and have been since yesterday on xbox NA.

    https://beta.support.xbox.com/xbox-live-status

    Service status of xbox live is OK.

    @mairwen85 you would think there would be a response. Hopefully this will get sorted out soon *fingers crossed* :)

    It is unbelievably frustrating and makes the game unplayable.

    Yh I would accept that it was a Microsoft issue, except all my other mmo games work. :|

    This is an ESO bug

    Plus, I never got any response after reporting it. Neither did my friends or guildies.

    Only that temp fix worked that I found...,which was turning the game off and then back on.

    =^^=
  • Raudgrani
    Raudgrani
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    Had that yesterday. Was about to write something in a group finder chat, and realized I was missing text chat. Afterwards I logged out entirely, and logged back in. And suddenly guild chats were alive again, and I could text as usual.
  • MJallday
    MJallday
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    Yep started last night for me on Xbox EU

    Did a couple of hard resets and it worked then stopped working when swapping char

  • ShawnLaRock
    ShawnLaRock
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    I also notice on XBONE, that the first time I enter chat mode after logging in - it kind of freezes the UI for 15-20 seconds or so, before it brings up the keyboard interface and allows me to type.

    I try to remember to “prep” the chat before I am in a group, or else I get stuck trying to say hi or ask for a specific gear drop, and by the time I can actually type, they have already started.

    S.
  • Stanx
    Stanx
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    This bug is really starting to get really annoying. I can't use any text chat at all at the moment and it is making a lot of content more difficult as I cannot explain mechanics and so forth.

    I've re-loaded the game / reset my console (full power off) and it's still persisting! Annoying!
    XBOX EU
    Abbe Busoni - PVE Magsorc DD - 810
    Utin - PVE Magplar DD - 810
    Deschaines - Crafter - 810
    Captain Bumblefun - PVE Stam Sorc DD - 810
    Doc Daneeka - PVE Magplar Healer - 810
    The Brand - PVE DK Tank - 34
    Tashtego - PVP Magsorc - 38
    Obsidian Flamingo - PVP Magblade - 31
    Gaspard Caderousse - PVP Stamden - 44
    Rudin Filaro - PVE Necro DD - 40
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