Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Login Failed on Live, PTS and ESO website

  • TheImperfect
    TheImperfect
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    Yeah same here, it says on the ESO server status page its working but in ESO itself it says it is still under maintenance and unable to login.
  • T@rty
    T@rty
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    same, seems they killed the hamster.....
  • flubber77
    flubber77
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    We are currently investigating issues some players are having regarding logging into the megaservers. We will update as new information becomes available.
    Still a grudge, only to see false what u want and nothing less.
  • xTAKISx
    xTAKISx
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    Check the Yellow banner at top.
  • summerkat
    summerkat
    Soul Shriven
    I actually got logged in to NA/PC .. but I'm the only one showing online in the guild(s) I'm in....
  • Knights12
    Knights12
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    New banner at the top lol
  • Universe
    Universe
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    Quotes from the announcements panel in the login menu:
    "Notice: The European PC/MAC megaserver is currently unavailable while we perform maintenance."
    "Notice: The North American PC/MAC megaserver is currently unavailable while we perform maintenance."

    The maintenance announcement was visible on the official forums yesterday but it was deleted for some unknown reason.
    From google search results:
    "Maintenance for the week of April 27: • PC/Mac: NA and EU for maintenance – April 27, 4:00AM EDT (8:00 UTC) - 8:00AM EDT (12:00 UTC)"
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • Scorpyo
    Scorpyo
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    Ri_Khan wrote: »
    Right under the LOGIN button...

    ANNOUNCEMENTS

    NOTICE: The North American PC/Mac megaserver is currently unavailable while we perform maintenance.

    And what about Xbox and PS who also can't login and don't have maintenance today, Einstein?
  • gronoxvx
    gronoxvx
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    Ri_Khan wrote: »
    Right under the LOGIN button...

    ANNOUNCEMENTS

    NOTICE: The North American PC/Mac megaserver is currently unavailable while we perform maintenance.

    Which literally came on within the last minute or two....
  • GaianSpirit
    GaianSpirit
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    Ri_Khan wrote: »
    Right under the LOGIN button...

    ANNOUNCEMENTS

    NOTICE: The North American PC/Mac megaserver is currently unavailable while we perform maintenance.

    How is the pts, website, xbox and ps4 servers unable to login too then? This is the issue here, no one can login
  • The_Protagonist
    The_Protagonist
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    VVWMVwW.jpg

    I think the server is still not up, probably the people left an automated message for us. It will be a while before people wake up and start taking action.

    Or that it is something more serious...

    https://esoserverstatus.net/ tells us that the server is up and the game client tells us that it's still down...
  • Maulkin
    Maulkin
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    server shouldnt be up for another 30 min they probably just posted the complete message too soon...

    Which server is that amigo? Because console servers are supposed to be up and no maintenance scheduled for them this week, yet they are down too.

    They just broke their login servers across everything.
    EU | PC | AD
  • Darlon
    Darlon
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    Ri_Khan wrote: »
    Right under the LOGIN button...

    ANNOUNCEMENTS

    NOTICE: The North American PC/Mac megaserver is currently unavailable while we perform maintenance.

    I guess the new banner says enough....

    "We are currently investigating issues some players are having regarding logging into the megaservers. We will update as new information becomes available."

  • Scorpyo
    Scorpyo
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    summerkat wrote: »
    I actually got logged in to NA/PC .. but I'm the only one showing online in the guild(s) I'm in....

    Hurry! Take Cyrodiil!
  • Alucardo
    Alucardo
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    Can someone, ideally with a large gold amount, lend me your credentials? I'll try and log in with my client to see if it works.
  • High_Solar
    High_Solar
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    Keep the subs coming.
  • BigM
    BigM
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    Unbelievable.
    “The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.”
    ― Stephen Hawking
  • Onebitsoul
    Onebitsoul
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    Ri_Khan wrote: »
    Right under the LOGIN button...

    ANNOUNCEMENTS

    NOTICE: The North American PC/Mac megaserver is currently unavailable while we perform maintenance.

    Can't log in on PTS or the website. Right in this thread...
  • Anony_Mouse
    Anony_Mouse
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    Same here PC EU. Not Steam.

    Like honestly ZOS, there has not been a single maintenance or update over the past 6 months that hasnt caused another issue. Do you at least understand our frustration with this level of "service"?

    Why won't you even address the frustration of the players, other than refer to the issue as affecting "some players". Those generic answers no longer cut it.

    We deserve an actual human response, addressing the actual state of the game. Not just some standard cut and paste/tickbox indication that you are doing something.

    Speak to us at our level. Speak to us as human players. Don't just treat us as zeroes and ones on your database.
  • Nemesis7884
    Nemesis7884
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    Maulkin wrote: »
    server shouldnt be up for another 30 min they probably just posted the complete message too soon...

    Which server is that amigo? Because console servers are supposed to be up and no maintenance scheduled for them this week, yet they are down too.

    They just broke their login servers across everything.

    ced6124592c8151115f40cef5898b58e1d03478e6caf4bf2a561a130c2325012.jpg
  • Tyralbin
    Tyralbin
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    There are conflicting messages here so it is understandable that people are confused.

    There is an app called Dwemer Automon on discord that alerts when server is up or down.
    It is saying server is up.
    Also, banner has disappeared from forums which would indicate maintenance has finished.

    But there are also indicators that it hasn't finished as others have mentioned.

    There is no point getting heated with each other.

    What we need is clarification from ZOS.

    Live a little love a lot send all your gold to this Imperials pot.
  • Lannharr
    Lannharr
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    Unexpected error occurred, contact customer service. PC EU Steam
  • Snowstrider
    Snowstrider
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    I cant log in and i play on xbox on the EU megaserver
  • Scorpyo
    Scorpyo
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    Lannharr wrote: »
    Unexpected error occurred, contact customer service. PC EU Steam

    Yups...

    But from what people are saying, it is not really "unexpected" after a maintenance. It looks like every maintenance breaks something new.
  • Maulkin
    Maulkin
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    Maulkin wrote: »
    server shouldnt be up for another 30 min they probably just posted the complete message too soon...

    Which server is that amigo? Because console servers are supposed to be up and no maintenance scheduled for them this week, yet they are down too.

    They just broke their login servers across everything.

    ced6124592c8151115f40cef5898b58e1d03478e6caf4bf2a561a130c2325012.jpg

    strong comeback
    EU | PC | AD
  • Flameweaver1951
    Flameweaver1951
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    XBOX EU won't let me login. Getting error "LOGIN FAILED An unexpected internal server error has occurred" As there was no planned XBOX maintenance scheduled for today, there is clearly something else going on. It's not just a PC issue, more likely an issue with their login server infrastructure.

    Lack of feedback from ZOS is frustrating !!!!

  • Eva13
    Eva13
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    Tyralbin wrote: »
    There are conflicting messages here so it is understandable that people are confused.

    There is an app called Dwemer Automon on discord that alerts when server is up or down.
    It is saying server is up.
    Also, banner has disappeared from forums which would indicate maintenance has finished.

    But there are also indicators that it hasn't finished as others have mentioned.

    There is no point getting heated with each other.

    What we need is clarification from ZOS.

    We are currently investigating issues some players are having regarding logging into the megaservers. We will update as new information becomes available.

    So there's clarification and they really have an issue with login server
  • AcadianPaladin
    AcadianPaladin
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    One of the nicest things about this forum is that it is so active that if I'm having any sort of a tech problem with the game and come here, I can instantly see whether it is on ZoS' end (as it is today) or on my end so I know what type of troubleshooting to employ. I today's case, my trouble shooting is to walk away and make a cup of coffee.

    Seriously, I'm not very good with techibits and it is comforting when I have a problem to quickly learn that usually many other players are having the same problem so I know to just let ZoS fix it.
    PC NA(no Steam), PvE, mostly solo
  • Tyralbin
    Tyralbin
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    LOL love the new banner "some players".

    Talk about understatement.
    Live a little love a lot send all your gold to this Imperials pot.
  • Tigerseye
    Tigerseye
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    Same here.

    The pop-up window no longer said the servers were down, on the launcher, but there was no update, which I thought was unusual.

    Tried to log-in and only then did the game window say the server was "currently unavailable".

    Tried to enter details and it said they "may be incorrect or inactive at this time".
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