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Payment error, no response on ticket

hexnotic
hexnotic
✭✭✭✭
Incident number: 200418-006204

@ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_AntonioP @ZOS_JessicaFolsom

I am not able to purchase any crowns, I keep on getting an error message everytime I've tried to do so for a week now. My issue has not been resolved, and I have not recieved a response on my ticket for 4 days. I have tried all of the trouble shooting suggestions to no avail, and my bank says there's no issues with the card that I've been using.
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