The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Can't log in to submit support ticket

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Alucardo
Alucardo
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I attempted to fire off a query to support, but when attempting to submit the login form I noticed the Login button was doing nothing. Looks like it may be down to a js error, because every time I tried to press the button, this would pop up in the inspector.
login.<token>.js:33 Uncaught TypeError: Cannot read property 'trim' of undefined
    at d._onSubmit (login.<token>.js:33)
    at d._onSubmit (RightNow.js:99)
    at e.Subscriber._notify (RightNow.js:28)
    at e.Subscriber.notify (RightNow.js:28)
    at e.CustomEvent._notify (RightNow.js:27)
    at e.CustomEvent._procSubs (RightNow.js:27)
    at e.CustomEvent.fireSimple (RightNow.js:27)
    at e.CustomEvent._fire (RightNow.js:27)
    at e.CustomEvent.fire (RightNow.js:27)
    at HTMLInputElement.a.fn (RightNow.js:40)
I've censored the session token for obvious reasons.

OS: Linux
Browser: Google Chrome

Cheers!
  • Alucardo
    Alucardo
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    Ah my bad. Turns out it was uBlock blocking a couple of files
    Edited by Alucardo on March 31, 2020 7:17PM
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