Cant log in. Fix this please

temp_139248

Submitted ticket did not generate ticket number but ticket is visible in my support tab on website also the timer keeps resetting and no action is being taken.how can i get this resolved?

temp_139248

@ZOS_GinaBruno @ZOS_BillE

temp_139248

Also only email i have received was asking for feedback on eso customer service. Bit of an insult when the service has currently been 0

Taleof2Cities

Try submitting your ticket on a different browser, @temp_139248.

ZOS_Bill

@temp_139248

If you still have issues going through a different browser you can then try submitting the ticket through Account Recovery. Instructions on doing so are in the help article below.

What should I do if I can't log into the ESO support portal?

temp_139248

I have submitted a ticket 3 days ago it didn’t generate a ticket number i can see the ticket but its still waiting for agent i am about ready to un install and walk away 4 years of playing this is frustrating @ZOS_BillE

Taleof2Cities

temp_139248 wrote: »

I have submitted a ticket 3 days ago it didn’t generate a ticket number i can see the ticket but its still waiting for agent i am about ready to un install and walk away 4 years of playing this is frustrating @ZOS_BillE

You won't get an official ZOS response in the forums, @temp_139248.

If you don't have your ticket number, did you try the account recovery as @ZOS_BillE suggested?

Empty threats of quitting the game don't solve your issue by the way ...

temp_139248

The account recovery is the ticket i am waiting on it was submitted 3 days ago it did not give me a ticket number and has been sitting there waiting for agent i have not received an email not even the automated 1 the only email I received was a customer service survey

temp_139248

Ticket number is #:200318-004654 @ZOS_BillE

ZOS_Bill

@temp_139248

Thank you for the ticket number. I've sent you a PM with an update on the ticket.