Cannot Log In and News/Announcements not being retrieved

CodexofRome

Since this morning, I have tried several times to get into the game. According to the website, all the servers are up today. But when I try, I get "Could Not Load News" on the Launcher and "could not retrieve announcements" the Login screen. I get the message "Connection to Server Timed Out" when I do try to log in anyway.

I've tried restarting the program, restarting Steam, restarting my computer, and verifying the program files, all with no luck. I can find no message on this forum indicating anyone else is having a problem. So... what else can I do?

themaddaedra

This happens to me almost everyday as well. I just can't log in for like half an hour without any visible reason.

I am playing on PC EU, i have asked around about it but didn't get any replies from anyone.

I did my speed tests too, nothing wrong with my connection or PC, just the client being clunky now and then. It's been happening after U25.

Shadowshire

@CodexofRome @themaddaedra

There is a discussion in Bug Report Forum of this problem earlier in February, shortly after Update 25 was released. You might also read this one in PC Technical Support:

Launcher Output After Update 25

ZOS knows about the problem, but only God knows when (if ever) they will get A Round Tuit and fix it. By the way, do not let Support persuade you to download the executable file which installs the entire game. If you do, then afterward Launcher will occupy 26 GB of storage on the drive where TESO is installed -- and it still will not load the News.

ZOS_Bill

Our development team is working to resolve an issue where the news section may not be loading for some players on the ESO Launcher. Further updates will be posted as they are available.