The /bug report sending crashes game

vgabor

When you try to send a message with max allowed message length it crashes the game.

Thread 3 Crashed:
0 libsystem_c.dylib 0x00007fff63f69769 __findenv_locked + 52
1 libsystem_c.dylib 0x00007fff63f6986d getenv + 54
2 com.zenimaxonline.eso 0x0000000101b4f81f curl_getenv + 9
3 com.zenimaxonline.eso 0x0000000101b69d67 create_conn + 4566
4 com.zenimaxonline.eso 0x0000000101b68b1d Curl_connect + 30
5 com.zenimaxonline.eso 0x0000000101b5a993 multi_runsingle + 1924
6 com.zenimaxonline.eso 0x0000000101b5a115 curl_multi_perform + 114
7 com.zenimaxonline.eso 0x0000000101b4d0a2 curl_easy_perform + 350
8 com.zenimaxonline.eso 0x0000000101b47b79 ZoCurl::(anonymous namespace)::SendHttpRequest(ZoCurl::CurlRequestType, ZoCurl::CurlVerbType, char const*, ZoCurl::RequestData const&, ZoWritableStringBase&, unsigned int&) + 1650
9 com.zenimaxonline.eso 0x000000010069f34d CustomerServiceTicketTask::DoBackgroundThreadWork() + 181
10 com.zenimaxonline.eso 0x0000000102b84c13 ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 467
11 com.zenimaxonline.eso 0x0000000102b85ea6 ZoTaskQueueUpdater::Run() + 96
12 com.zenimaxonline.eso 0x00000001001cbb14 ZoWorkerThreadUpdater::Run() + 48
13 com.zenimaxonline.eso 0x0000000102b87fdd ZoThread::ThreadFunc(void*) + 65
14 com.zenimaxonline.eso 0x0000000102b88862 (anonymous namespace)::ThreadExecutionFunction(void*) + 77
15 libsystem_pthread.dylib 0x00007fff640c4e65 _pthread_start + 148
16 libsystem_pthread.dylib 0x00007fff640c083b thread_start + 15

Shadowshire

@vgabor

On which platform and mega-server did this occur? ZOS cannot investigate without that information. Please read and follow the Guidelines For Bug Report Forum.

What is the source for the lines of output which you included in the OP?

It might also be useful to run the GameConsultant application which is installed in the /Launcher folder of the game installation. Submit a copy of your OP above, with the Game Consultant output file attached, via the Support feature of the ESO website. Since the system crashed while sending the Feedback, I do not suppose that it was received, so currently there is no Ticket number.

Personally, I have used /bug too many times to recall with the maximum length for the text, usually with a screenshot attached, without crashing TESO on PC NA. You might have an issue with the CPU and/or the memory installed in your computer.