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ETA for ticket

aki1973
aki1973
Soul Shriven
Hi, do you know whats the actual ETA of technical ticket in this specific moment ?
I've opened a ticket (200125-004869), for a locked toon, one week ago and it's still on status "waiting for an agent".
I think it's a bit too much not receiving any feedback after one week but maybe the service level is lower than my expectations.



  • aki1973
    aki1973
    Soul Shriven
    @ZOS_BillE : hi, can you help me ?
  • Reverb
    Reverb
    ✭✭✭✭✭
    ✭✭✭✭✭
    The definition of an "El Sobrante fortnight" is yet to be determined.
    But reliable sources say the time span is
    Somewhere between two weeks and a decade.

    ~ Les Claypool
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ZOS_Bill
    ZOS_Bill
    admin
    @aki1973

    We've sent you a PM regarding your ticket #200125-004869.
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