Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Email Change
SamAkira
✭✭
Not sure the right way to go about this.
I recently came back to ESO after a long break.
My account is linked to an email that I've since deleted.
I can still log in and play ESO as I know my credentials but I'd like to link it to an email account that actually exists/is in use.
I can't seem to change my email without the need for that old email, which is a tad strange. Not sure where to go. Trying to log a ticket I only get the option for responses to be sent to the old non-existent email address.
I can provide any proof of purchase or account information that you need.
I recently came back to ESO after a long break.
My account is linked to an email that I've since deleted.
I can still log in and play ESO as I know my credentials but I'd like to link it to an email account that actually exists/is in use.
I can't seem to change my email without the need for that old email, which is a tad strange. Not sure where to go. Trying to log a ticket I only get the option for responses to be sent to the old non-existent email address.
I can provide any proof of purchase or account information that you need.
0
-
ZOS_Billadmin@SamAkira
You can follow our FAQ linked below on the different ways you can get your email address updated on your account.
How do I change my Elder Scrolls Online email address?
If you continue to have issues please let us know.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
SamAkira✭✭@SamAkira
You can follow our FAQ linked below on the different ways you can get your email address updated on your account.
How do I change my Elder Scrolls Online email address?
If you continue to have issues please let us know.
This doesn't help.
As I explained in my post. I don't have access to my old email address that's currently linked to my account, therefore I can't go get the activation code to change the email0 -
Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Did you actually read anything on the link provided, @SamAkira?
If you did, what part of “use the Account Recovery Form” did you not understand?0 -
SamAkira✭✭Taleof2Cities wrote: »Did you actually read anything on the link provided, @SamAkira?
If you did, what part of “use the Account Recovery Form” did you not understand?
Do you understand how crippling O.C.D is?
The account recovery form has 3 options non which pertain to changing your email.
I logged a request about 5 days ago and have heard nothing back.
I'm unable to see ticket updates, I didn't get a confirmation email that my ticket was logged.
If this is the only way to do it, then I'll persevere.
Go look up O.C.D0 -
ZOS_Billadmin@SamAkira
I've sent you a PM to get some details that may help us locate your ticket if one was started.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0