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• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

already logged in

KlotePino
KlotePino
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Is the login bug back again or am I being hacked as we speak?
  • Maxx7410
    Maxx7410
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    try to close the game and start again
  • SeaGtGruff
    SeaGtGruff
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    You most likely are not hacked, but I'm assuming that you were playing, got DCd or booted for some reason, tried to log back in, and that's when you got the message.

    The "bug" as you call it can happen at any time in that scenario, and I don't think "bug" is the right way to describe it; it's more of a connection issue. That may not sound right, either, since it can happen after being booted, but being booted is generally caused by a connection issue-- not a lack of connection, more the lack of a steady connection, where messages aren't flowing steadily and get held up, then are sent in a clump, which sometimes causes the server to boot you. At least, that's what I've gathered from reading about it when it used to happen to me more regularly. It isn't necessarily a problem with your internet connection per se; it might be that there's some other process running in the background on your computer that's hogging the connection, or some other device in your household might be using the internet, too.

    When it happens, it's usually just a matter of waiting a few minutes for the server to actually log out your account so you don't get the message. I used to close the program and reboot, to clear my memory, and that's usually long enough for the account to be logged out so you can log in again.

    Now that I play on both NA and EU servers, I usually just switch servers for a bit, then switch back. :)
    I've fought mudcrabs more fearsome than me!
  • Vevvev
    Vevvev
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    As Maxx7410 has said just restart the game. Happens to me to sometimes and just restarting the game fixes the problem. It did give me a heart attack the first time cause I thought to myself "Did my account just get broken into?" Then I remembered I had 2-step Authentication and didn't see anything out of the ordinary.
    PC NA - Ceyanna Ashton - Breton Vampire MagDK
  • ZOS_Bill
    ZOS_Bill
    admin
    @KlotePino

    As mentioned in the comments below, you may need to just restart and wait a few minutes before logging in again. If the error message continues after doing so please let us know.
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  • DBZVelena
    DBZVelena
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    or try logging in to the other serverside. this forces a logout, since you cant play on both sides at once. log back in on the correct side and you got around it.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • KlotePino
    KlotePino
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    nah it was first start-up after at least a couple of hours but the problem sorted itself out within about 30 minutes, was not hacked or anything
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