Maintenance for the week of January 25:
• PC/Mac: No maintenance – January 25
• PC/Mac: NA and EU megaservers for patch maintenance – January 26, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• ESO Store and Account System for maintenance – January 26, 2:00PM EST (19:00 UTC) - 6:00PM EST (23:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance– January 27, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – January 27, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
Account Suspension Inquery
Reaching out for a friend who's account seems to be suspended after cancelling a cc payment when he used paypal instead! His ticket number is 191231-003340 Would love an update so I can start playing again with him!
Got a response from Bethesda support on twitter however it just said that it would be answered in the order that it was received. I input a ticket in regards to getting this forum account created and have already gotten a response and able to post here yet he still has not gotten a response about his account being suspended and submitted that previous to my ticket. REALLY would love to continue playing the game with him however he's already starting to lose hope that he's been lost in the cracks of technical support.
Please please help me with this one. He hasn't been able to enjoy a game since WoW and that was years ago, I finally convinced him to start playing ESO about a week or so ago and he even purchased crowns for a mount/pet/house. He really wants to play and was having such a great time until this slip up happened.
Cheers for the speedy response,