Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Akamai routing ESO though Sydney, Australia

  • Eruceninde
    Eruceninde
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    Improved ping, thanks. Back to where it was.
  • MinuitPro
    MinuitPro
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    I remember the DDoS days... I do not want those back.
  • mrbum1234b16_ESO
    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    Hey Gina, big improvement from UK to NA server, it went from ~350ms+ down to 140-150ms, this is fantastic since it was ~180ms previously, thanks alot ! :smiley:

    It still starts timing out when i tracert to the NA server but ingame all is good !

    improvedping.png
  • DBZVelena
    DBZVelena
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    Looks like people are not routed to Australia anymore.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • tmbrinks
    tmbrinks
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    Ping back down in the 90-110 range as was typical before.
    Tenacious Dreamer - Hurricane Herald - Godslayer - Dawnbringer - Gryphon Heart - Tick Tock Tormenter - Immortal Redeemer - Dro-m'Athra Destroyer
    The Unchained - Oathsworn - Bedlam's Disciple - Temporal Tempest - Curator's Champion - Fist of Tava - Invader's Bane - Land, Air, and Sea Supremacy - Zero Regrets - Battlespire's Best - Bastion Breaker - Ardent Bibliophile - Subterranean Smasher - Bane of Thorns - True Genius - In Defiance of Death - No Rest for the Wicked - Nature's Wrath - Undying Endurance - Relentless Raider - Depths Defier - Apex Predator - Pure Lunacy - Mountain God - Leave No Bone Unbroken - CoS/RoM/BF/FH Challenger
    65,385 achievement points
  • StytchFingal
    StytchFingal
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    My ping (PC NA, east coast of Canada) is back to normal or better (110-130ish) from 330-350ish. Thank you.
  • dmvab
    dmvab
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    Thank you very much!
    Back to normal again =)
  • Shantu
    Shantu
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    Ping back to normal. Thank you.

    Interestingly enough, my tracert still indicates my signal bouncing around Chicago before heading to the Netherlands, then to Cambridge, MA, then back to the Netherlands, then to the UK. For living in the Midwest, USA, that sure seems like going around the block to get next door. :/

    Glad things are back to normal. Hope there's a lesson learned here somewhere...
  • ArchangelIsraphel
    ArchangelIsraphel
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    I'm back down to a latency of 99 here in Massachusetts, which is much lower than I had before under normal circumstances :)
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • midnight_tea
    midnight_tea
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    Playing from where I play (Poland) appears to be back to normal. Thank you :)
  • Bagatur
    Bagatur
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    Nothing changed for me, it actually much worsened on NA, its now mostly 500-600 ms, totally unplayable, up from 400 when poblem started. Usually to NA it is 200 ms.
    LAqKacF.png
  • Jaraal
    Jaraal
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    Ashtaris wrote: »
    Considering the page after page of complaints concerning Akamai you have to wonder which really is the greatest threat to ESO. The possibility of a DDOS attack that they are suppose to prevent, or Akamai itself. I’m beginning to believe the latter.

    However, adjustments they are making at ZOS headquarters right now are causing fluctuations in latency, by their own admission. Seems to be a combination of things, rather than a single culprit. Although I don’t understand why server traffic is routed to the other side of the globe, just to be sent back again. Definitely seems counterintuitive.
    RIP Bosmer Nation. 4/4/14 - 2/25/19.
  • D0PAMINE
    D0PAMINE
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    Thank you for getting the issue looked at. You're a gem.
  • NoSoup
    NoSoup
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    Oceanic Balancing, I like it!
    Formally SirDopey, lost forum account during the great reset.....
  • NoSoup
    NoSoup
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    That's the weirdest thing, is that it even increased Ocanic players' ping lol

    That would be due to the increased traffic being routed through the sydney nodes that SHOULD only normally be handling the Australia + Kiwi traffic
    Formally SirDopey, lost forum account during the great reset.....
  • Heady
    Heady
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    NoSoup wrote: »
    That's the weirdest thing, is that it even increased Ocanic players' ping lol

    That would be due to the increased traffic being routed through the sydney nodes that SHOULD only normally be handling the Australia + Kiwi traffic

    Nothing we are not used to experiencing anyways
  • The_Auror
    The_Auror
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    Back to normal here too, thanks!
  • LegacyDM
    LegacyDM
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    I ran an updated tracert and now going through the correct access point via LAX Akamai vice Australia Akamai. My ping dropped to around 170 instead of the 340 it was at.

    Thanks for addressing this quickly!
    Legacy of Kain
    Vicious Carnage
    ¥ampire Lord of the South
  • Dusk_Coven
    Dusk_Coven
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    .
    Edited by Dusk_Coven on December 20, 2019 4:36AM
  • AntonShan
    AntonShan
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    Hey all, thanks for your patience and all the info. We made a few changes this afternoon; could you let us know if your ping has improved?

    PC/NA, playing from Russia. Ping went to normal or better (190-210). Thanks.
  • WiseSky
    WiseSky
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    Where can I get this program?
  • MrGarlic
    MrGarlic
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    WiseSky wrote: »
    Where can I get this program?

    Which one?
    'Sharp Arrows'Mr.Garlic
    Hidden by darkness, a shadow in the night,A sped arrow dissecting the gloom,Finding it's target, such delight.
  • WiseSky
    WiseSky
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    MrGarlic wrote: »
    WiseSky wrote: »
    Where can I get this program?

    Which one?

    To see where connection is going
  • WiseSky
    WiseSky
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    Tracing route program
  • tmbrinks
    tmbrinks
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    it's a command line prompt, not a program

    Tenacious Dreamer - Hurricane Herald - Godslayer - Dawnbringer - Gryphon Heart - Tick Tock Tormenter - Immortal Redeemer - Dro-m'Athra Destroyer
    The Unchained - Oathsworn - Bedlam's Disciple - Temporal Tempest - Curator's Champion - Fist of Tava - Invader's Bane - Land, Air, and Sea Supremacy - Zero Regrets - Battlespire's Best - Bastion Breaker - Ardent Bibliophile - Subterranean Smasher - Bane of Thorns - True Genius - In Defiance of Death - No Rest for the Wicked - Nature's Wrath - Undying Endurance - Relentless Raider - Depths Defier - Apex Predator - Pure Lunacy - Mountain God - Leave No Bone Unbroken - CoS/RoM/BF/FH Challenger
    65,385 achievement points
  • WiseSky
    WiseSky
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    and what is the command?
  • tmbrinks
    tmbrinks
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    WiseSky wrote: »
    and what is the command?

    tracert 198.20.198.110 (for the NA server)
    Tenacious Dreamer - Hurricane Herald - Godslayer - Dawnbringer - Gryphon Heart - Tick Tock Tormenter - Immortal Redeemer - Dro-m'Athra Destroyer
    The Unchained - Oathsworn - Bedlam's Disciple - Temporal Tempest - Curator's Champion - Fist of Tava - Invader's Bane - Land, Air, and Sea Supremacy - Zero Regrets - Battlespire's Best - Bastion Breaker - Ardent Bibliophile - Subterranean Smasher - Bane of Thorns - True Genius - In Defiance of Death - No Rest for the Wicked - Nature's Wrath - Undying Endurance - Relentless Raider - Depths Defier - Apex Predator - Pure Lunacy - Mountain God - Leave No Bone Unbroken - CoS/RoM/BF/FH Challenger
    65,385 achievement points
  • MrGarlic
    MrGarlic
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    Open a command prompt in Windows

    Right click on windows icon and select run, then type CMD in the box. That will open a command prompt window

    Type tracert 198.20.198.110

    Wait until it finishes, usually 30 hops by default.
    'Sharp Arrows'Mr.Garlic
    Hidden by darkness, a shadow in the night,A sped arrow dissecting the gloom,Finding it's target, such delight.
  • WiseSky
    WiseSky
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    tmbrinks wrote: »
    WiseSky wrote: »
    and what is the command?

    tracert 198.20.198.110 (for the NA server)

    @tmbrinks
    Thanks
  • Dark_Wizard
    Dark_Wizard
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    Still have problems. I have x2-x3 ping last days. Moscow, Russia. EU server.
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