Forgotten password and security answer.

BlurredLamp

I have submitted an account recovery form but haven't heard anything back yet. Does anyone know how long it usually takes?

Ticket #:191203-001467

ZOS_RikardD

@BlurredLamp

Customer Support aims to respond to most contacts within two business days, though it is possible you could receive a reply sooner.

Please keep in mind sending multiple replies before you receive a response will put you at the end of the queue and could delay response time.

BlurredLamp

Good to know. Thanks for the reply.