The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/

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Grey17
Grey17
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Re the above.

I have replied to the email 24h ago and I notice the ticket is still "waiting on agent" .

How long does this process usually take?

  • Anotherone773
    Anotherone773
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    Depends on how busy they are. Considering its a holiday weekend, i wouldnt be surprised if it took a week or two.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Grey17

    What is your ticket number that is currently waiting?

    We can check on your ticket once we have the ticket number.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Grey17
    Grey17
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    Hi

    I did get a reply after 48h but I had a question and now it's been nearly another two days again waiting for a reply.

    191128-000658



  • ZOS_Bill
    ZOS_Bill
    admin
    @Grey17

    Thanks for the ticket number. I've sent you a PM to follow-up about your ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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