Activity Finder & Server Performance Update

Alienoutlaw

a great update and an honest one, hats of ZOS for that.

Minyassa

Thank you for the update, please keep these coming. They will do wonders for morale and trust.

CelticStones

wow, I appreciate that candid message, kinda gives me hope for the game and more importantly, gives me hope the devs are actually on the case. good job and thanks

idk

Turelus wrote: »

Thanks for the update Rich, some more behind the scenes information is appreciated.

Many if us want to be patient in regards to the issues, but without some communication as to why things are happening and the details of what has happened it can sometimes feel like the updates that things are being investigated and worked on are a little hollow.

Hoping the issues can all be fixed up soon and we can all get back to smashing dragons or one another in Cyrodiil.

I concur. This was a great example of a well though out thorough update. Very much needed after recent events.

LuckyLuke

Great coms, and still leaves me with a lack of confidence in the issues ever being fixed.

haxx0r

Great post and positive communication, very much appreciated and thank you

Agalloch

Thanks for the updates...I really hope to not wait another year to have a proper Activity finder.

Remember https://forums.elderscrollsonline.com/en/discussion/448458/undaunted-celebration-event-follow-up/p1 ?

Hotdog_23

Thanks for the update but No where did I read you are sorry for all the trouble and frustration you are causing your users. Just excuses for the bad behavior we are have been experiencing. And another we are working on it fixing it. Which is the same thing you have been saying for awhile now. Sorry but it’s starting to sound hollow to me.

You know the recent update is causing big problems and have issued an update for PC but are making the choice to start another event “Dragonhold” and not even issued the update fix for console until early December. That just shows how unimportant console players are to you. Yes, I know it takes time to get something certified for consoles but hey who cares about those peasants.

I know I am sounding very negative but the games performance is the worse it has ever been overall since I started playing at launch on ps4 and all I am getting from this update is you appreciate my patience while you work on a problem that has been plagued the game for quite a long time and only made it worse. Just keep waiting “we are doing everything we can to make it better”.

Sounds shallow and hollow and uncaring. I am pulling for you because I love eso but you are making it harder and harder.

Agalloch

Just make an activity finder like Guild Wars 2 have . Period.

Tyrion87

Thank you for a long-awaited update. But I do have a feeling that we have been seeing similar ones for years now. Years. And nothing has changed. Updates are always welcome and nice but actions that follow them are far more important. And while many people in this thread act like you already fixed all the problems with the post like this, I stopped caring about "why" - I just want to see the results at this point. After so many years you know...

Djiku

Thank you for the honest and extensive approach but words are all we are getting for the longest time now. We received long posts like this in the past but improvements were minimal, if at all. I want to see results!
I just don't belief you are able to fix the problems that this game is having anymore. Prove me wrong but this seems like just another posting to put players of until the next posting.

KillsAllElves

@ZOS_RichLambert when this is updated does this mean we will get a double AP event for waiting patiently? 😊
Asking for a friend....

DarcyMardin

Thanks for the clear explanation of the problems and what you’re doing to fix them. We very much appreciate the info! It’s so much easier to be patient when you and your team communicate with us.

TheRealPotoroo

CiliPadi wrote: »

It's nice to see developers admit they were wrong.

That would require them admitting that PVE and PVP cannot be successfully balanced simultaneously, they will finally split them completely and give us the dressing room functionality we should have had five years ago. This is minor by comparison.

ZOS_FalcoYamaoka

Greetings,

Some posts were removed from this thread due to their non-constructive nature. Please remember to be civil and abide to the community rules in your discussions.

wolfbone

yeah, now actually do it. I'm going ot be honest, the fact my potions and ultiamtes dont *** work again and agian, and my event tickets in this draogn event arent registering, just makes this game seem less and less worth my money and time. put you actions where your mouth is and show us you'lll deal with the hell fest this game's server status curently is.

mateosalvaje

Thanks for the updates 😊

eso_lags

@ZOS_RichLambert This games performance has been on a downward spiral for years and some of us have been begging for better communication, or for you to fix it, the entire time. Sadly most of what we have gotten is silence.. I remember @ZOS_GinaBruno saying, maybe last year, that you KNEW you were not communicating like you should, and that there was no excuse. But still it did not get better for a long time.

But things have gotten slightly better with a little more performance updates every now and again, but still its not enough. We need regular updates on over all performance, at least quarterly. Most of these updates seem reactionary. Even this post is a reaction to the failed event. Dont get me wrong, this post is a good thing considering what happened, I just wish you guys would update us about REGULAR performance issues more often instead of when something goes wrong, but this is nothing new.

Its been like this since before morrowind. Any time any of us would bring up cyrodil performance all we would get is silence, but when people would bring up pve performance, or trial performance/issues, you guys would answer the post. Countless threads went unanswered for years. Even now it just seems like you still only care about who barks the loudest. What about cyrodil performance? Overall performance? Console performance? Or the worst, console pvp performance? which is abysmal.

What about the Q4 performance fixes that were supposed to help lower end gaming PCs and console? Im not so sure it helped, at least on my xbox one X as a pvp player, but but at least you were trying and gave us information on what you were doing to try and make it better. Thats huge, but it should continue every quarter. This is an ongoing issue, for years, that needs to be fixed or at least improved on.

Like this dragon event on console is abysmal right now. Basically equal to how cyrodil performance usually is, a picture book, a slideshow. Skills down work, bars dont swap, you can barely do anything. It comes and goes but will you ever address the root of the problem in this game, and how you intend on fixing it?? That when large amounts of players group up in a single zone (which usually shines in cyrodil) the game engine cannot handle it?

Transparency and communication are great but I really hope you will expand on it to other issues that have been going on for years, instead of mainly when something goes wrong, and keep providing updates on what you are doing to fix it. Hopefully the updates and fixes can come more than once a year.

Ysarie

ZOS_RichLambert wrote: »

The core issue we’ve been having with the new Activity Finder is that it shares many of the same system resources as the rest of the game. This means that when the Activity Finder gets overloaded, everything else on the server starts to bog down – which is why players experience long loading times, timeouts/disconnects, and sluggish server response at these times.

ZOS_RichLambert wrote: »

the issues you have been seeing are caused by one system going haywire and not a deep systemic or hardware problem.

So which is it? Having a single subsystem be capable of bringing down the entire server is pretty much the definition of a deep systemic issue in a piece of software. Ditto the apparently correlated guild chat/guild history issues.

ZOS_RichLambert wrote: »

We all appreciate everyone’s patience on this, and hopefully we are approaching the end of this process. We haven’t exactly covered ourselves in glory--we know it, and we are doing everything we can to make it better.

This I do believe, and good luck.

Emma_Overload

Best, most informative update we've had in a long time.

Thank you.

Moonsorrow

It really has been improvement for my playing the latest patch. Clearly not yet perfect 100% fix, but the last days been WAY better what comes to performance and stability, even at PC EU primetime.

I actually was able to do things at Southern Elsweyr without the problems of previous weeks, did finish the main quest(s) and the extras.

Oh and whole evening of battlegrounds, did get them pop fast and did get into matches without problems ALL evening, should not jinx it by saying this but yeah whatever you are doing it is going into right direction now.

Hope you get it perfected without new issues, but life occasionally does have it`s issues - just gotta deal with it.

Life is a like a Cyrodiil keep siege where you are the only one using sieges, so you will get it done but it takes some time. -Moonsorrow prophecies vol. III

But yeah, thanks for the update - communication is always appreciated!

Nebthet78

Thank you for the update @ZOS_RichLambert, this is the type of communication that goes a long way to giving us players what we need to help up help you out when it comes to not only having patience with new changes and updates, but what to look for when something goes wrong and what type of feedback you are looking for.

OtarTheMad

Thank you @ZOS_RichLambert for the update on this. All you guys at ZOS lately have been pretty communicative about all of this and I appreciate that. Keep this communication open, it's awesome.

prime24b16_ESO

ZOS_RichLambert wrote: »

The core issue we’ve been having with the new Activity Finder is that it shares many of the same system resources as the rest of the game. This means that when the Activity Finder gets overloaded, everything else on the server starts to bog down – which is why players experience long loading times, timeouts/disconnects, and sluggish server response at these times. It’s been a challenge for us to identify and fix these issues as each time we go through a cycle of overload, we fix that particular problem, but then discover a new one as new concurrency levels are hit. It is very important to note that almost all of the server issues encountered over the last month were caused by the Activity Finder – it is not a hardware issue or a more widespread problem.

So you are basicaly saying that the new Activity Finder is worse than the old one. The new Activity Finder causes long load times, lags etc when too many players are using the system. How many players represent exactly the status "overloaded"? And why do you even design a Activity Finder that can slows down the game and the servers so dramatically, or why does the Activity Finder slows down the game and Servers in the first place? This is stoneage tech or total incompetent employees at work here, damn. There are dozens of games with ingame and outside of game machtmaking, i have never heard of a activity finder that slows everything down. WTF. You should feel so embaressed. I grab some popcorn and waiting for phase 2 2020 "performance "improvements", it will be very funny to watch.

redlink1979

@ZOS_RichLambert Thanks for the insight we were all waiting for. We really appreciate it.

zehKing

And any ETA for an actually fix? 30 Mins que for double DD isn't that a bit too much?

Thanks & regards

Aloha

lot of people left game.

Confirmed.

brandonv516

Words are good if you can stick to them.

It's a shame console users will always be months behind PC in terms of improvements. Nothing you can do about this.

But it's a bigger shame when we receive those improvements and they only do the opposite.

D0PAMINE

If performance gets better, i'll likely re-sub. I'll see how the rest of the updates go. The updates are welcome. Thank You.

Kalante

i miss the days when my skills responded and registered when I casted them. Also no ultimate delays. This game is RIP.