ZOS_GinaBruno wrote: »Thanks guys, we're aware as well and looking into things.
ZOS_SarahHecker wrote: »Hey all, quick update for you here: https://forums.elderscrollsonline.com/en/discussion/500836/pc-eu-maintenance-november-6-at-9-am-est/
We'll be bringing PC EU offline for maintenance today, November 6 at 9:00am EST to address a hardware issue preventing players from logging in. We expect downtime to be approximately 1-2 hours.
Thank you for your patience.
Lady_Linux wrote: »
Lady_Linux wrote: »
I need to rename one of my toons too...
yes ZOS...take my money for name change...
Sadly they are not. This level of contemptuous customer service seems to be increasingly commonplace.
You set up a paid online game, then proclaim that you are not obliged to actually allow players to play or provide any kind of online service at all.
You fail to provide a service, yet all your customer facing ‘error’ messages blame the customer for your faults.
ZOS Is guilty as f of this, but they are really not alone. They aren’t even the best at it.