Maintenance for the week of October 14:
• [IN PROGRESS] NA megaservers login – October 16, 6:00AM EDT (10:00 UTC) - 8:00AM EDT (12:00 UTC)
• [IN PROGRESS] EU megaservers login – October 16, 6:00AM EDT (10:00 UTC) - 8:00AM EDT (12:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – October 16, 6:00AM EDT (10:00 UTC) - 10:00AM EDT (14:00 UTC)
"An error occurred...." on Character load Request
I thought I would share this as I had this problem for 3 weeks and ZoS support has not been helpful.
Do NOT do the below :
- open ports
- re-install / re-download
(those are ZoS Support responses and do not help)
The solution :
From reddit :
You may have a messed up shader cache file or no cache at all. Delete shadercache.cooked in your ESO documents folder and edit UserSettings.txt and make sure you have this line: SET CachedRLREnabled "1". Log in, should take a while as it builds the cache. After that it should be fast every time.
Please sticky this.