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Still no response from support :( waiting on agent

PanPanTardis
PanPanTardis
Soul Shriven
Hello! I created a ticket about a week ago and have been updating it every day to say my issue is still not resolved and I’m trying to be very patient as I understand there are so many tickets made every day. But I can’t help but feel that my ticket is getting lost and shoved aside. Is there a ZOS employee who could help me out?
My ticket number is: 190926-000018
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