Currently I am unable to pick up any voice communication from either Zone channel and Guild channels. My head set/mic work just fine as I'm able to use voice over the PS4 party system but I am unable to pick up voice from the ESO social chat menus. When I'm in social chat menus, odds things happen intermittently, for example, I'll I choose a guild channel and it will count down from 6 to 0, then it repeats without any intervention from me. Sometimes it will allow me to disconnect, sometimes it will not. When I am able to back out of a channel, to choose a different channel, the previous channel disappears from the menu and never returns. Some times when logging in for the first time of the day, it auto logs me into a guild channel randomly and I can't get out/disconnect, it just continues to count down from 6 to 0, then repeats. Sometimes when logging in, I'' check the voice channels and there will be no option for zone chat. Each example given, there is no voice commutation but I can hear the game environment sounds just fine, just no person to person communication.
Please advise, Thank you
NA PS4 and PC, main on PS4
Guild Master of the Undaunted Enclave