Need help with ticket

VeryEvilPuma

Hi, need some assistant with ticket number 190609-004495. The point is the category of the ticket changed itself after i submitted it. I chose "Graphics issue" and it changed to "Missing items" and I didn't receive any response besides automatic about elsweyr purchase.

VeryEvilPuma

Also I submit the request once again but ticket was closed as duplicate.

ZOS_Bill

@VeryEvilPuma

Please check your inbox for an update on ticket #190609-004495.

VeryEvilPuma

96 hours have passed, the support still has not answered