So, I just made a new character. Part way in, I noticed I don't have my old Crown store mount. Later, stopped by the bank.. and it's empty. Kick back to login to see if I can check bank on my original character and all of them are gone but the one I was just on.
Went to submit a support ticket and it tells me I've logged in from a new device and it sent an email to the linked address on account, which I no longer have access to. Please, tell me someone here can help. If I've literally lost everything I've ever done on this game since it launched, I'm just done.
"It's one thing to see your past from present memory. It is entirely another to step through the Dragon and be yourself remembering the present in the past as the future."
- Karstine Zeterra (2E)