error 500

SharXeniX

Hi, i just bought the elsweyr edition and i cant redeem my code.
I'm getting an error 500 every time i try to access my account page.
i tried using chrome, ie, edge, cleared cache/cookies, with and without vpn. turned off adblocker and antivirus.
tried with my phone and it is not working.

any idea?

ZOS_Bill

@SharXeniX

As you've gone through the troubleshooting listed here, please go ahead and open a ticket with customer support for further help resolving Error 500.