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security question

Sutex
Sutex
So if you want to change your ID you need to answer the security question. BUT if you've forgotten the answer you cant fill out this form to get it reset
Plus you need the email of the date you join , who keeps email verifications ! lol ... Anyone know of a backdoor to support cant seem to find one ?
mqz7am9rbomg.png
  • ZOS_Bill
    ZOS_Bill
    admin
    @Sutex

    If you are opening a ticket through the account recovery form, give your best guess as to what the secret question answer would be. You will then be able to start the ticket where support will follow-up afterwards.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • DaveMoeDee
    DaveMoeDee
    ✭✭✭✭✭
    ✭✭✭
    Sutex wrote: »
    So if you want to change your ID you need to answer the security question. BUT if you've forgotten the answer you cant fill out this form to get it reset
    Plus you need the email of the date you join , who keeps email verifications ! lol ... Anyone know of a backdoor to support cant seem to find one ?
    mqz7am9rbomg.png

    Who bothers deleting emails?
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  • Sutex
    Sutex
    Cheers but got no where fast with that clicking on submit nothing happens, I assume it because I don't know any of the "Red" star bits
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  • ZOS_Bill
    ZOS_Bill
    admin
    @Sutex

    When filling out the account recovery form, you can simply provide your best guess in any of the red star required fields if you don't remember the answer. If you still have issues getting a ticket started please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Sutex
    Sutex
    Update not working can login it's wanting so other login information , not ESO one
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  • Sutex
    Sutex
    Ok how do I get a ticket started, can't get past any of your " who are you" bots every time I tried to get a ticket started it's just a list that's has nothing do with what I'm asking . Nothing is working when clicking on submit to start a ticket

    Can you PM me a direct link that allows me to make a ticket
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  • Sutex
    Sutex
    DaveMoeDee wrote: »
    Sutex wrote: »
    So if you want to change your ID you need to answer the security question. BUT if you've forgotten the answer you cant fill out this form to get it reset
    Plus you need the email of the date you join , who keeps email verifications ! lol ... Anyone know of a backdoor to support cant seem to find one ?
    mqz7am9rbomg.png

    Who bothers deleting emails?



    I do ..Macbeth Act 5 Scene 1 'Out, Damned Spot' :)
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  • ZOS_Bill
    ZOS_Bill
    admin
    @Sutex

    We have sent you a message to help with your issue getting a ticket started.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
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    Staff Post
  • Sutex
    Sutex
    Cheers
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