Cannot hit "Play" in launcher

Tralax
Tralax
Soul Shriven
Downloaded the patch, had to "repair" game...Cannot hit play. Please help me :( I just wanna do my dailies.
  • ZOS_Bill
    ZOS_Bill
    admin
    Being unable to hit the "Play" button in the launcher may be a permissions issue. Check your anti-virus settings and make sure the correct exceptions have been setup.

    The application files that may require exceptions are:
    • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    • ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
    • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

    Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what you should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.
    • C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
    • C:\Program Files (x86)\Steam\
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  • starlizard70ub17_ESO
    starlizard70ub17_ESO
    ✭✭✭✭✭
    ✭✭
    I have the same thing, I get the Elder Scrolls quit unexpectedly warning. eso encountered a fatal error (Error 8)
    "We have found a cave, but I don't think there are warm fires and friendly faces inside."
  • FleetwoodSmack
    FleetwoodSmack
    ✭✭✭✭✭
    I have the same thing, I get the Elder Scrolls quit unexpectedly warning. eso encountered a fatal error (Error 8)

    Here's one thing you can try from this thread here.
    ZOS_BillE wrote: »
    @maciopa

    One more step you can try for Fatal Error 8 is deleting the launcher folder. You can find this by default at C:\Program Files (x86)\Zenimax Online\Launcher. If deleting this folder and repairing doesn't help with the error, please go ahead and open a ticket with customer support.

    Tell me lies, tell me sweet little lies!
  • SuicideCommando79
    SuicideCommando79
    Soul Shriven
    Tralax wrote: »
    Downloaded the patch, had to "repair" game...Cannot hit play. Please help me :( I just wanna do my dailies.

    Hi, I'm having this issue as well though it just started as I booted up my PC today, 4-11-19. I've clicked the repair button but once the loader is done scanning the files I get an "Error 1005 - OS_Error_AccessDenied" message. I've run the repair several times now and continually get this error at the same stage. I've even run the launcher as an admin and still get the message. Any assistance would be appreciated.
    Edited by SuicideCommando79 on April 12, 2019 2:28AM
  • Tralax
    Tralax
    Soul Shriven
    What fixed it for me was unfortunately a full uninstall and re-install. Ran it overnight and was good in morning.
  • SuicideCommando79
    SuicideCommando79
    Soul Shriven
    Thanks Tralax, got it working though. Had to restart my machine, then repair worked.
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