Recently returned: Gear keeps breaking?

Knowledge

Each time I change characters my gear is broken again. It would be incredibly expensive to keep repairing it. I've asked customer support and they just said they are working on it.

Is there any sort of ongoing solution for this? Some sort of restitution?

D0PAMINE

Are you sure its gear that's equipt and not extra sets? That is quite odd.

DoonerSeraph

Oh no not you again!

Maybe it's a curse for trolling the forums?

starkerealm

I ran into this ages ago, back near launch. Never pinned down what the exact cause was, but they did sort it out. You may want to spend some time acclimating on alternate characters, who aren't dealing with this, or (if the character is below 160) just constantly cycle through your gear.

Knowledge

starkerealm wrote: »

I ran into this ages ago, back near launch. Never pinned down what the exact cause was, but they did sort it out. You may want to spend some time acclimating on alternate characters, who aren't dealing with this, or (if the character is below 160) just constantly cycle through your gear.

Okay, did you receive any compensation after it was fixed?

Mudcrabber

A couple other threads on this:

Items loosing durability and charges when you get DC or relog

Random gear broken, can't put items in bank or chests

It seems like a lot of the people affected had been gone for a while. Maybe because they skipped over another update, something goes wrong with the one-time data conversion when you first log in after update 21.

starkerealm

Knowledge wrote: »

Okay, did you receive any compensation after it was fixed?

A working game.

Compensation usually only occurs when something goes catastrophically wrong and you're out real money. You might be able to get Customer Support to comp you a couple days for a weekend where the steam login servers were down, for example. (Though, the first response would be a solid, "no.")

In this case, you're simply out repair kits or gold, so you're probably not going to get compensated for that because it's just in game resources.

Again, my recommendation would be: Check your other characters, see if they're suffering from this problem as well. Try logging without having any equipped gear, see if that solves the issue. It might be a little cumbersome, but if your gear is degrading while offline only if it's equipped, that could solve the issue. Also, if it's only one set of gear that's degrading, you could replace it, (I realize this isn't an ideal solution.)

But, yeah, experiment. See what the full behavior is.

VaranisArano

Here's the latest Dev comment on it: https://forums.elderscrollsonline.com/en/discussion/comment/5908342#Comment_5908342

It seems they are still working on it.

Knowledge

Alright, well thanks for all of the help. I suppose it'll work its self out. I can level a new character in the meantime.