Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
help i cant buy Elsweyr
twilightwarrick
✭✭✭
hi I haven't played for quite a while but have gotten back into the game , I want to purchase Elswyer but now have a new email account the game wont recognise to send me a log in code.
I filled out a ticket at the help place , but couldn't access half the infro , what can I do help please.
I filled out a ticket at the help place , but couldn't access half the infro , what can I do help please.
0
-
Androconium✭✭✭✭✭
✭twilightwarrick wrote: »if I make a new account will it link to my game
it will be a NEW account, linked to your NEW game. So I'm saying 'no'.
Hopefully, Tasear will correct me and provide the correct info (as she always does)
In the meantime, email the support people with your ticket number and the detail of the problem.
MY advice is don't purchase the Chapter Upgrade until they resolve your current problem of logging into your existing game.
Once that is done, the Chapter Upgrade will find your existing game and update it.
At least that's how I remember it when I had a similar problem.
Be polite. Otherwise they'll use their Power and Influence and reassign your ticket as 'resolved'.1 -
max_only✭✭✭✭✭
✭✭✭✭✭Incoming Zos reply in 3,#FiteForYourRite Bosmer = Stealth
#OppositeResourceSiphoningAttacks
|| CP 1000+ || PC/NA || GUILDS: LWH; IA; CH; XA
""All gods' creatures (you lot) are equal when covered in A1 sauce"" -- Old Bosmeri Wisdom0 -
wenchmore420b14_ESO✭✭✭✭✭
✭✭✭twilightwarrick wrote: »hi I haven't played for quite a while but have gotten back into the game , I want to purchase Elswyer but now have a new email account the game wont recognise to send me a log in code.
I filled out a ticket at the help place , but couldn't access half the infro , what can I do help please.
As said, you can't access it or "Buy it" now.
It won't be released till June, so it is a "Pre-Order" basis atm...
Hope this helps....
Huzzah!Drakon Koryn~Oryndill, Rogue~Mage,- CP ~Doesn't matter any more
NA / PC Beta Member since Nov 2013
GM~Conclave-of-Shadows, EP Social Guild, ~Proud member of: The Wandering Merchants, Phoenix Rising, Imperial Trade Union & Celestials of Nirn
Sister Guilds with: Coroner's Report, Children of Skyrim, Sunshine Daydream, Tamriel Fisheries, Knights Arcanum and more
"Not All Who Wander are Lost"
#MOREHOUSINGSLOTS“When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”
_Steve Jobs (The Lost Interview)0 -
twilightwarrick✭✭✭all sorted I contacted support , took a wee while for them to respond but was able to reset my email and purchase
Elswyer , yay I saved for over a month for it, as I'm not rich.
However I don't do much else free time wise, ok watch out for me on my blue steed2