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subscription cancelled ops

Fenice19
Fenice19
hi, i've cancelled paypal recurring payement ( there where old recurring and cancelled also the last in error) so i decided to cancell the subscription that expire nex month (23 March).
Now ' is it possible to create a new subscription before the expiry date.
the will charge my card at the expiry date or immediately ? no response from zenimax
  • Trinity_Is_My_Name
    Trinity_Is_My_Name
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    Not sure. I would wait until it expires then start the sub again.

    I'm assuming you are changing payment methods? If that is what you are doing just wait till it expires and start again.

    I had this happen to me when my card expired and I had forgotten to update the payment information. Didn't lose any sub time. I got an email saying the payment could not be processed from ZOS so I updated the info with the new card info and all was good.
  • Elsonso
    Elsonso
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    If you start a new recurring subscription while already in a subscription (canceled), the billing happens when the current one expires, not right away. That is how it worked when I switched from 6 mo to 1 yr.

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