The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
My ticket has been waiting on ZOS agent for 13 days
N4R4S
Soul Shriven
I’ ve submitted a ticket to ZOS support about a purchasing issue I am having, they replied saying that they were going to help me and would have sent my ticket to a specialized department to further assist me in that matter. That was 2 weeks ago though, and I haven’t heard anything from them since then. Last week I have actually updated the ticket telling them I was still waiting for their further assistance, but still nothing.
So, how long does ZOS take to reply? It seems quite odd to me since it took them just one day to respond the first time (it was not a bot).
So, how long does ZOS take to reply? It seems quite odd to me since it took them just one day to respond the first time (it was not a bot).
0
-
Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Be sure to list the ticket number in your thread, here, @N4R4S ... a friendly forums mod might move it along for you.0 -
N4R4SSoul ShrivenTaleof2Cities wrote: »Be sure to list the ticket number in your thread, here, @N4R4S ... a friendly forums mod might move it along for you.
Here it is: 190117-0054460 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
N4R4SSoul Shriven
Sorry but there must be a mistake because I didn't receive any answer yet (I ve checked both my mail inbox and the ticket status on the site) The only thing I ve noticed is that the ticket "Last Updated" has been updated somehow but without any reply addressing my issue.
Here are some screenshots:
Am I missing something?
0