So, is Jessica or Gina leaving?

Grimm13

People have been complaining they don't have enough presence, so looks as if ZOS is saying put in your application where your mouth is is.

Mattock_Romulus

Sources point to yes

Alinhbo_Tyaka

I see nothing in the job posting to indicate that this opening has anything to due with EOS. The various skill requirements pertaining to mobile makes me believe it is for some other game they have or are working on.

ArchMikem

Girl_Number8 wrote: »

Can't they just buy another server or fix the ones that they have? That would keep the community engaged.

Just throwing more hardware at the problem will definitely fix everything huh.

Esha76

I'm glad they aren't going anywhere. I've grown quite fond of Jessica and Gina over the years and would miss them.

SugaComa

It will be fir the card game they've been creating on mobile devices

Oakmontowls_ESO

Respect4Elders wrote: »

Assists and oversees a vibrant pre and post-ship website that features franchise content, community-generated content, forum discussions, downloads, and other interactions.

Key word here is vibrant. Must have 3+ yrs experience or at least 4 stars in your forum profile to apply.

Ooh should I apply then.

Vapirko

ccmedaddy wrote: »

lordrichter wrote: »

Requirements:

• 3+ years community management and/or social media management experience in mobile gaming required
• Strong understanding of popular social media and mobile gaming trends
• Drive to innovate community practices and bring community management to the next level
• Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools

ESO for iOS/Android confirmed?

Yes it is confirmed it’s called ES Blades and that’s obviosily what this job posting is for so I doubt Gina or Jessica will be leaving.

Ermiq

Mobile games is a cancer.

Sylvermynx

Eremith wrote: »

Mobile games is a cancer.

Yeah. Even if I had a phone that would play them (I don't) I wouldn't go there.

Ruckly

Wow science degree in business disciplines and a background in computer science and sociology/psychology and a dollop of business administration. Reading that gives me the willies. Why did you post this . That looks more stressful than CEO.

Megatto

Gina and Jess are not allowed to leave! ESO Live wouldn't be the same without them!

bearbelly

lordrichter wrote: »

VaranisArano wrote: »

Is this a clickbat thread title?
(I mean, it worked, so I'm not sure who the joke's on )

Click bait? No. Attempt to be amusing while pointing out that ZOS is hiring a Community Manager, yes.

Key word.

Elsonso

Vapirko wrote: »

ccmedaddy wrote: »

lordrichter wrote: »

Requirements:

• 3+ years community management and/or social media management experience in mobile gaming required
• Strong understanding of popular social media and mobile gaming trends
• Drive to innovate community practices and bring community management to the next level
• Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools

ESO for iOS/Android confirmed?

Yes it is confirmed it’s called ES Blades and that’s obviosily what this job posting is for so I doubt Gina or Jessica will be leaving.

Bethesda Game Studios is making Blades, and they have Community Managers over there. However, several recent job postings at ZOS have included mobile. They might be making something mobile for ESO, but it is not my first guess. My guess is that Game 2 has a mobile component to it.

Since Rich has said that no one is leaving, they are likely staffing up so they have people for both ESO and Game 2.

Ruckly wrote: »

Wow science degree in business disciplines and a background in computer science and sociology/psychology and a dollop of business administration. Reading that gives me the willies. Why did you post this . That looks more stressful than CEO.

CEO is stressful, yes, but mainly because the CEO gets the blame for things they cannot always control. To be a CEO, you have to be good having a target on your back, and smiling when it gets used. After that, the most important part of the job is doing whatever investors want so that stock prices go up. Some people management and business skill in running a company also handy, but if they are good enough at the other two things, weakness here can be overlooked.

Here is what I think is stressful: "While working in a cross functional team the Community Manager keeps the online community engaged and grows the community base. This individual will effectively utilize knowledge of the game and community to assist the Marketing Department with ideas and designs that will work to drive revenue."

I view Community Management to be a Communications and Public Relations job, but ZOS has tossed in a heavy Marketing component. That is the scary part, to me. My view is that the Communications and Public Relations portion of the job conflicts with the Marketing part of the job. One part builds good will, trust, and brand loyalty, while the other exploits that for monetary gain. The job position is basically for a "con artist", and my personal style would be to break that into two people and two jobs.

:shrug:

Turelus

lordrichter wrote: »

Here is what I think is stressful: "While working in a cross functional team the Community Manager keeps the online community engaged and grows the community base. This individual will effectively utilize knowledge of the game and community to assist the Marketing Department with ideas and designs that will work to drive revenue."

I view Community Management to be a Communications and Public Relations job, but ZOS has tossed in a heavy Marketing component. That is the scary part, to me. My view is that the Communications and Public Relations portion of the job conflicts with the Marketing part of the job. One part builds good will, trust, and brand loyalty, while the other exploits that for monetary gain. The job position is basically for a "con artist", and my personal style would be to break that into two people and two jobs.

:shrug:

Yeah that's a pretty conflicting job role as described. I doubt it actually translates to that in practice, but I don't want to feel like the community reps for my games are being influenced by marketing.

I've always felt the marketing side of ZOS has too much power and influence over the company as it is. Granted I don't know their inner workings and could just be tin foil hatting, but to me so many decisions and ways things are presented to us seem to be heavily based on what marketing thinks should be done.

The one I will never forget is Jessica's reply about the motif pages in crown crates. That whole post reeked of marketing spin to me, just needed "pride and accomplishment" somewhere to complete it.

I'll go buy some tinfoil now.

Universe

Jessica Folsom is the senior community manager according to her title in ESO live and other areas.
Gina Bruno is a community manager, possibly of a rank below the senior community manager.
Quote:
"This roles acts as the administrator for both online communities as well as for the content management tool."
So it is more likely that the job refers to Jessica's job(senior community manager), but they didn't mention "senior community manager" in the job title, so it might be Gina.
We will know more if and when there will be announcement.

Either way thanks for doing a great job @ZOS_GinaBruno @ZOS_JessicaFolsom
Good luck to you as you move toward the next chapter life brings your way!

SantieClaws

Khajiit would like the forum of fellow travellers to consider her application yes – as this one is sure they will give us the final say no?

Maintains consistent presence and promotes user-friendly environment on community message boards. Well this one is here writing this yes?

Helps conduct private and public tests to gather community feedback that will help improve final product quality. This means talking to people on the sneaky? Khajiit likes to sneak …

BS degree in Marketing, Communications, Public Relations or equivalent experience. This one certainly has a degree in BS. In fact we can provide these very degrees at The Santie Claws College of Pocket Engineering. As many copies as you like …

Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools. Khajiit has an apple tree at Castle Claws.

Excellent written and verbal communication skills. Khajiit has puurrfect Engermish yes.

Assists with the company's involvement in trade shows, exhibitions, and other events. Well this one ran around Summerset drunk at the press event.

Generates reports regarding the online community and customer reviews; analyzes the results. Translation – who has got the most ‘awesome’s today?

Ability to work collaboratively in a team environment. Well this one has 14 apprentices and at least some of them have not run away yet.

For your kind consideration

Yours with paws
Santie Claws

Turelus

Santie wins the internet today. Nothing is beating that post.

Alex_Lex

BrianLovesLisa wrote: »

Alex_Lex wrote: »

So, we were ignored by 2 community managers before, soon there'd be 3 of them still ignoring us)

P.S. Kinda joke, I know Gina watches us.

Yeah watches and ignores

That should be the answer from Gina.

https://www.youtube.com/watch?v=WXuqbDP-eKg
Gosh, it even is named ESO

OFFL1MIT

SantieClaws wrote: »

Khajiit would like the forum of fellow travellers to consider her application yes – as this one is sure they will give us the final say no?

Maintains consistent presence and promotes user-friendly environment on community message boards. Well this one is here writing this yes?

Helps conduct private and public tests to gather community feedback that will help improve final product quality. This means talking to people on the sneaky? Khajiit likes to sneak …

BS degree in Marketing, Communications, Public Relations or equivalent experience. This one certainly has a degree in BS. In fact we can provide these very degrees at The Santie Claws College of Pocket Engineering. As many copies as you like …

Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools. Khajiit has an apple tree at Castle Claws.

Excellent written and verbal communication skills. Khajiit has puurrfect Engermish yes.

Assists with the company's involvement in trade shows, exhibitions, and other events. Well this one ran around Summerset drunk at the press event.

Generates reports regarding the online community and customer reviews; analyzes the results. Translation – who has got the most ‘awesome’s today?

Ability to work collaboratively in a team environment. Well this one has 14 apprentices and at least some of them have not run away yet.

For your kind consideration

Yours with paws
Santie Claws

LOOOL, I had good laugh, you should write me a CV.

Sandman929

A least a couple of the current requirements are a little loose...something you'd have to do once, maybe twice a quarter maximum.
They missed the real meat of the work which is post deletion and promising to do better in the future.

xxthir13enxx

Sadly it seems Gina broke ZOS #1 rule...
Don’t talk to the Customers....
Bad Gina....Baaaad!!!!!
lol jk’n of course
Secretly hoping Gina got promoted to CEO....

Odovacar

Glad its an expansion … #ESOFAM can never breakup!

Nestor

So why doesn't anyone else see increasing headcount as a good thing? Companies only hire new additional staff if there is growth.

Turelus

Nestor wrote: »

So why doesn't anyone else see increasing headcount as a good thing? Companies only hire new additional staff if there is growth.

We're scared of change. I mean, just look at what happens every patch notes release.

I'm excited for a new CM to join the ZOS team, hopefully it takes some pressure of Gina, Jess and Kai.

Sandman929

I'll be more excited when I assume a Zenimax logo on a thread means there's probably some meaningful community interaction happening in that thread. Right now, the first thought is that someone was baiting.

Respect4Elders

Oakmontowls_ESO wrote: »

Respect4Elders wrote: »

Assists and oversees a vibrant pre and post-ship website that features franchise content, community-generated content, forum discussions, downloads, and other interactions.

Key word here is vibrant. Must have 3+ yrs experience or at least 4 stars in your forum profile to apply.

Ooh should I apply then.

Must be cool with SOON memes and Friday night after dark specials with poor lighting and iffy sound engineering. Pants optional.

Ruckly

lordrichter wrote: »

Vapirko wrote: »

ccmedaddy wrote: »

lordrichter wrote: »

Requirements:

• 3+ years community management and/or social media management experience in mobile gaming required
• Strong understanding of popular social media and mobile gaming trends
• Drive to innovate community practices and bring community management to the next level
• Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools

ESO for iOS/Android confirmed?

Yes it is confirmed it’s called ES Blades and that’s obviosily what this job posting is for so I doubt Gina or Jessica will be leaving.

Bethesda Game Studios is making Blades, and they have Community Managers over there. However, several recent job postings at ZOS have included mobile. They might be making something mobile for ESO, but it is not my first guess. My guess is that Game 2 has a mobile component to it.

Since Rich has said that no one is leaving, they are likely staffing up so they have people for both ESO and Game 2.

Ruckly wrote: »

Wow science degree in business disciplines and a background in computer science and sociology/psychology and a dollop of business administration. Reading that gives me the willies. Why did you post this . That looks more stressful than CEO.

CEO is stressful, yes, but mainly because the CEO gets the blame for things they cannot always control. To be a CEO, you have to be good having a target on your back, and smiling when it gets used. After that, the most important part of the job is doing whatever investors want so that stock prices go up. Some people management and business skill in running a company also handy, but if they are good enough at the other two things, weakness here can be overlooked.

Here is what I think is stressful: "While working in a cross functional team the Community Manager keeps the online community engaged and grows the community base. This individual will effectively utilize knowledge of the game and community to assist the Marketing Department with ideas and designs that will work to drive revenue."

I view Community Management to be a Communications and Public Relations job, but ZOS has tossed in a heavy Marketing component. That is the scary part, to me. My view is that the Communications and Public Relations portion of the job conflicts with the Marketing part of the job. One part builds good will, trust, and brand loyalty, while the other exploits that for monetary gain. The job position is basically for a "con artist", and my personal style would be to break that into two people and two jobs.

:shrug:

They must do these polytechnic interviews in a bar where the applicant has to mix a nasty non-canonical drink and sell it to the employer and both the applicant and employer try to sell the drink to each other getting it down with satisfactory countenance.

Red_Feather

Ryan Reynolds should become the 3rd CM. I heard he plays ESO 18 hours a day.

Ruckly

BENADRYL® + Buckley's + Scotch + Cherry Sauce. Gargle swish and swallow.