Need help with store purchase error

ambrynn_ESO

I can’t see any way to talk to an actual person about a store issue. I also can’t log on to create a support ticket, although I can log on the forums and I to the game just fine. In game help doesn’t have any store options, the store doesn’t have any support options. Help!

ZOS_Bill

What is the error you are getting in the store?

If you continue to have issues on the store and with submitting a support ticket, we recommend trying the following:

• Try clearing your cache and cookies in your browser.
• Disable any add-ons
• Switch to another web browser