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My Account cannot Trade or Send Mails WTF ?!?!

RouDeR
RouDeR
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It started 2 days ago, i cannot send mails i can only receive. If i try to send i get message : Sending mail is currently disabled. If i try to trade i get: Trading is currently disabled WTF ?!
@ZOS_GinaBruno
  • Starlock
    Starlock
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    You will want to submit a support ticket - https://help.elderscrollsonline.com/app/home?region=US
  • SpacemanSpiff1
    SpacemanSpiff1
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    social ban? you been spamming people?
  • StormChaser3000
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    I know that there is a 30 day wait time till you can send crownstore gifts from a newly created account.
    I'm not sure, but a similar rule might apply to your issue.
  • VaranisArano
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    social ban? you been spamming people?

    Social bans can also happen erroneously. Sometimes the server stalls on registering inputs and then it all goes through at once, which flags it as spam and results in the ban.

    The solution for other people who experienced this is to contact Support and they reverted it.
  • MissBizz
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    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • RouDeR
    RouDeR
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    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time

    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?
  • weedgenius
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    RouDeR wrote: »
    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time

    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?

    Yes.
    PS4 NA
    Better Homes & Gardens
  • SirAndy
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    RouDeR wrote: »
    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time
    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?

    lolz, n00b u canz nevuh beat meh, i noz lolz, n00b
    rolleyes.gif
  • eso_nya
    eso_nya
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    RouDeR wrote: »
    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time

    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?

    unlikely. that usualy causes harassment reports which give a temporary or perma ban, depending on your choise of words and amount of reported instances.
    if a lot of ppl would report u for spamming, that could trigger a social ban.
  • RouDeR
    RouDeR
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    eso_nya wrote: »
    RouDeR wrote: »
    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time

    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?

    unlikely. that usualy causes harassment reports which give a temporary or perma ban, depending on your choise of words and amount of reported instances.
    if a lot of ppl would report u for spamming, that could trigger a social ban.

    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^
  • starkerealm
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    SirAndy wrote: »
    RouDeR wrote: »
    MissBizz wrote: »
    As above, it's a social ban. Send in a support ticket and hope they fix it or wait it out. Guild masters who send mass messages etc have been known to get these from time to time
    Is it possible to be bacause trash talking to my scrub team mates in the BGS ^^ ?

    lolz, n00b u canz nevuh beat meh, i noz lolz, n00b
    rolleyes.gif

    Yeah, kinda like that.

    zcWhpZq.jpg
  • Stovahkiin
    Stovahkiin
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    social ban? you been spamming people?

    This. Same thing happened to the ESO youtuber Shimmer when she tried to prank a friend by mailing ~100 Ta runes individually
    Beware the battle cattle, but don't *fear* the battle cattle!
  • alanmatillab16_ESO
    alanmatillab16_ESO
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    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^

    You should be more surprised that you have not been social banned long before now.

  • RouDeR
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    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^

    You should be more surprised that you have not been social banned long before now.

    I just dont understand, i can still trash talk, i can chat in zone, group, whisper, Guilds etc, but i cannot trade !? Where is the logic of not being able to trade with people but being able to keep trashtalking, #ZOSLOGIC
  • EvilAutoTech
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    Platform?

    Change any network settings?

    I know on xbox you basically need to set your console to wide open, please probe me to be able to send mail or trade. But you can receive mail when you have custom security settings. Maybe your platform is similar. Just a thought.

    Besides the above, I'm pretty sure sending and receiving mail uses different ports. I had to reconfigure my new router when I got it. I had to Google which ports needed to be open. I don't remember which ports I had to change.

    Or maybe the others are correct and you're a pariah.

    Hope you can figure it out.
  • Stebarnz
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    Trash talk should be encouraged, nothing creates a drive to improve like embarrassment!
    No ban should EVER come from this! People can say what ever they want even if its mental bull s**t because you have a magical ignore button.
    The social ban will be 24 hours because of certain triggers than make it happen automatically because ZOS is (engage sarcasm mode) really good at their job. *cough nope cough*.
  • Stebarnz
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    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^

    You should be more surprised that you have not been social banned long before now.

    Lets get this right! you want there to be bans because of what someone types on a computer screen when there is a fully functioning ignore button right there???
    That attitude is what is wrong with the world pal! This censoring protective culture where people moan because they are offended at something is weak! Grow up!
  • theyancey
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    I have had a similar situation over the last few months. All of a sudden I can't access any guild traders, even guilds that I am a member of. The first-time it happened I submitted a ticket and within an hour I got a reply apologizing and stating that my buy/sell privileges had been restored. The tech also stated that if it happened again in the future to submit another ticket and that they would correct the error right away. I asked if there was anything that I could do/not do to avoid this and was told that they could not tell me that information. It has happened again a few times and each time has been corrected before I submitted a new ticket.


    My takeaway from this was that they had initiated some new antibot/cheat protocols that were returning some false positives. Perhaps they now have a list of such occurrences and place some of the vetted players on it a la the trusted flyer list at airport security. At any rate it is good to know that they are indeed on the lookout for miscreants.
  • SirAndy
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    Stebarnz wrote: »
    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^
    You should be more surprised that you have not been social banned long before now.
    Lets get this right! you want there to be bans because of what someone types on a computer screen when there is a fully functioning ignore button right there???
    That attitude is what is wrong with the world pal! This censoring protective culture where people moan because they are offended at something is weak! Grow up!
    Sounds like a hormonally imbalanced 13 year old, tells people to "grow up" ...
    rolleyes.gif

  • Salvas_Aren
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    SirAndy wrote: »
    Sounds like a hormonally imbalanced 13 year old, tells people to "grow up" ...
    rolleyes.gif

    You are talking about a moderator? >:)
  • Stebarnz
    Stebarnz
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    SirAndy wrote: »
    Stebarnz wrote: »
    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^
    You should be more surprised that you have not been social banned long before now.
    Lets get this right! you want there to be bans because of what someone types on a computer screen when there is a fully functioning ignore button right there???
    That attitude is what is wrong with the world pal! This censoring protective culture where people moan because they are offended at something is weak! Grow up!
    Sounds like a hormonally imbalanced 13 year old, tells people to "grow up" ...
    rolleyes.gif

    Why would a hormonally imbalanced 13 year old tell people to grow up?
    When speaking about someone getting 'offended' by things another person was saying so much that they think the answer is to ban them from speaking all together instead of just removing themselves from the person speaking (with ignore button).
    Seems logical but your comment does not have any logic at all as ive never seen or heard a 13 year old tell any adult who is making a valid point to grow up, unless you think maybe out of frustration to end the debate as they know they are wrong so resort to getting the other person derailed? If so, that's not the case as I would like the person I quoted to have a more adult mind set to their views, hence 'grow up'.
  • Shimmer
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    Stovahkiin wrote: »
    social ban? you been spamming people?

    This. Same thing happened to the ESO youtuber Shimmer when she tried to prank a friend by mailing ~100 Ta runes individually


    Oh lord...that was legit the troll that kept trolling lmao!!!! I got trolled by ZOS for trying to get revenge on my Friend..haha
    Edited by Shimmer on January 18, 2019 4:05AM
    YouTube | Twitter | Twitch | The Differently Geared

    Mistakes must be carelessly planned.
  • Vismaior
    Vismaior
    Soul Shriven
    I have been socially banned and cannot send mail, trade with another player or access any guilds including my own and the worse thing is that I could not put in a bid for a kiosk. It has been almost 2 weeks since this happened and I have received no resolve from the ticket that I sent in. 191101-003356 PLEASE HELP

    I am a GM and I used Shissu to send mail to only 30 members and I got banned for it. I have played the game from the beginning and have be banned twice before but it was very different then. The first time I had sent around 500 mails to members and sent in a ticket and it was resolved within two days. The second time I was banned, I had mailed to all members of the guild and it resolved itself by morning without even sending in a ticket.

    This time it was only to 30 members and does not seem like it would warrant being banned, but that is not as important as the fact that it has been almost two weeks and my account is still NOT fixed. Am I missing some rules about mailing? I am not aware that I did anything wrong. I got one response that said "Don't hit any keys repeatedly" and I was told that my issue was being turned over to the development team and if they did not hear from me within so many hours that they would consider it resolved. So, I have been adding a note to that ticket almost everyday so that it will not be considered resolved.

    I have pretty much missed out on the Witches Festival because I cannot play the game with my inventory, storage and bank full after deconstructing as much as I could. I am holding prizes for members that I cannot mail or trade with them. It is a bad situation not just for me but it is affecting members of the guild as well. I need some HELP, please.
  • Reistr_the_Unbroken
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    Stebarnz wrote: »
    RouDeR wrote: »
    I`m just surprised, i trashtalk for 3 years, and this is a first. It was nothing too special in bgs, just the regular "Scrub team uninstall game or stick to normal dungeons" thingy ^^

    You should be more surprised that you have not been social banned long before now.

    Lets get this right! you want there to be bans because of what someone types on a computer screen when there is a fully functioning ignore button right there???
    That attitude is what is wrong with the world pal! This censoring protective culture where people moan because they are offended at something is weak! Grow up!

    If someone says something that’s absolutely not alright then yes, they absolutely should be banned.

    Edited by Reistr_the_Unbroken on November 6, 2019 1:10AM
  • starkerealm
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    Vismaior wrote: »
    I am a GM and I used Shissu to send mail to only 30 members and I got banned for it. I have played the game from the beginning and have be banned twice before but it was very different then. The first time I had sent around 500 mails to members and sent in a ticket and it was resolved within two days. The second time I was banned, I had mailed to all members of the guild and it resolved itself by morning without even sending in a ticket.

    Yeah, if this was your third social ban, it's quite possible that's the reason it's different this time.
  • SeaGtGruff
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    That might be so, but the fact that the first two social bans were reversed pretty quickly would seem to argue that they were erroneously imposed, otherwise why reverse them so quickly, let alone at all?

    And if they were reversed because they were mistakes, why treat the third social ban as though the first two had been properly imposed?
    I've fought mudcrabs more fearsome than me!
  • kathandira
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    Had an odd bug last night in a dungeon run. We wouldn't get the Trade Prompt on the screen when opening a trade with each other. Not just from 1 player, all 4 players were experiencing this with each other. In the menu under notifications, it was there to be accepted, but not on the screen. Was quite strange.
    PS4-NA. Breton Templar Healer, Bosmer Stamplar, Breton Magplar, Orsimer StamDK, Dunmer MagDK, Khajiit StamNB, Dunmer MagNB, Argonian Warden Tank, Altmer Magsorc
  • ShawnLaRock
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    I was doing a lot of trading last night (to clear up the last few event items needed) - and my UI would freeze when trying to whisper; send / receive mail; and enter trade.

    Perhaps this is based on the FREQUENCY of entering into chat / mail... read as spam - and not a bug with the actual system?

    S.
  • starkerealm
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    SeaGtGruff wrote: »
    That might be so, but the fact that the first two social bans were reversed pretty quickly would seem to argue that they were erroneously imposed, otherwise why reverse them so quickly, let alone at all?

    And if they were reversed because they were mistakes, why treat the third social ban as though the first two had been properly imposed?

    Possibly because social bans are based on behavior observed. So, while it was agreed that the behavior could have been innocuous on the previous rounds, by the third time the behavior was now viewed as intentional?

    I mean, I'm guessing. We don't know what causes social bans, exactly. (For, somewhat obvious reasons.)
  • Ackwalan
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    If it's just a mail and trading ban, it's possible you got caught using gold that was flagged from a dup or farmer.
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