Completely closing an account

Mamauilas

I wish i could completely close my account and with it all billing data that is there. Is it possible?

Mamauilas

Allready submitted a ticket to support, but there wasn't a category for this sort of thing

Nestor

I think you can delete the CC, that is the biggest risk. Then if your really worried, edit the account information with a fake address and then your anonymized. Note, might want to keep email so you can access account later. Or, change that too.

Mamauilas

Umm, as i see, there is no info, i don't know much since my brother was the owner of this account. He passed away recently, so i want to close everything down that is linked to him, don't ask why, i just want that, sorry.

ZOS_Bill

@LeuciscusCephalus

Customer support is looking into your request for ticket #181203-003422.

Mamauilas

Thank you. I am not a gamer myself, so i guess i clicked a bit around there, but i hope it can be resolved.

Nestor

LeuciscusCephalus wrote: »

Umm, as i see, there is no info, i don't know much since my brother was the owner of this account. He passed away recently, so i want to close everything down that is linked to him, don't ask why, i just want that, sorry.

I am sorry for your loss. You don't have to explain why, it is totally understandable.