Remove Akamai and provide a program that does internal tunneling!

Aquatorch
Aquatorch
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Akamai is screwing over everyone outside of the US out of having an enjoyable gaming experience. ZoS, it's time for you to acknowledge the problem with them and drop them like a bad habbit. Don't fall into the sunk cost fallacy just because this is the path you've gone down for so long now. It is absolutely time for a change. GET RID OF AKAMAI!
  • r34lian
    r34lian
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    Strongly agree with you
    2000 CP • 18 Maxed Characters • 6 Altmers • 7 Redguards • Necromancer Orc • Warden Dunmer • DK Nord • DK Imperial • Templar Breton
  • UnseenCat
    UnseenCat
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    Unfortunately, service providers like Akamai generally work on a contract basis, so there's no telling how long ESO's operations will be tied to them even if ZOS wanted an alternative.

    Still, even in the US, Akamai's network seems to suffer from congestion problems that cause lag -- I hope ZOS will evaluate whether Akamai keeps up to their service level agreement terms and either negotiates for something better from Akamai or finds a provider who can deliver better service.
  • Prof_Bawbag
    Prof_Bawbag
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    I totally know what this thread is about. Maybe someone can come in and translate it into double Dutch?
  • Aquatorch
    Aquatorch
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    I totally know what this thread is about. Maybe someone can come in and translate it into double Dutch?

    ZoS pays a company called Akamai to inspect and prevent traffic for Distributed Denial of Service attacks. Akamai recently made a massive change that is adding 200+ ping rate to overseas gamers. For me, located in the Middle East, my ping spikes up to 2,000 at times.

    It's time for ZoS to drop Akamai and provide a better solution. One such solution could be for their paying customers to have a direct connection via a VPN tunnel to the servers.
  • jwarren68
    jwarren68
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    Yes this must be fixed. It not only ruins the game for those who are affected directly by it, but also for those who are not routed via Akamai. It's very unsatisfying to pvp against people who are at such a clear disadvantage.
  • DaveMoeDee
    DaveMoeDee
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    What is Fortnite doing? Fortnite is using Akamai too.
  • Xajic
    Xajic
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    Aquatorch wrote: »
    I totally know what this thread is about. Maybe someone can come in and translate it into double Dutch?

    ZoS pays a company called Akamai to inspect and prevent traffic for Distributed Denial of Service attacks. Akamai recently made a massive change that is adding 200+ ping rate to overseas gamers. For me, located in the Middle East, my ping spikes up to 2,000 at times.

    It's time for ZoS to drop Akamai and provide a better solution. One such solution could be for their paying customers to have a direct connection via a VPN tunnel to the servers.

    You play in the “Middle East” and you’re connecting to NA or EU servers, you must have always been lagging, also what change have they made that has added 200+ ping?

  • Aquatorch
    Aquatorch
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    Fakyy wrote: »
    You play in the “Middle East” and you’re connecting to NA or EU servers, you must have always been lagging, also what change have they made that has added 200+ ping?

    I've been playing the game since beta with very little issues up until about 2 months ago. If you search ZoS forums, you'll see 10,000 other posts from people having the same issue with Akamai. I'm not sure what Akamai changed, but I do know that they changed something that is affecting me so drastically that I cannot play unless I run a VPN constantly.
  • Aquatorch
    Aquatorch
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    Also... @Fakyy, I typically run a 300 ping to the server. Now if I don't use a VPN, my ping is 800+.
  • Arandear
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    Couldn't agree more with the post to be honest. Puts a lot of people at disadvantage in PvP also.
  • Jameliel
    Jameliel
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    Unsure about the root cause, but my ping went from mostly 230-300ish in pvp, to over 400 most of the time. I barely pvp these days because of it.
  • Narvuntien
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    hmm my ping is the same 300 its always been... over here in Western Australia
  • usmguy1234
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    UnseenCat wrote: »
    Unfortunately, service providers like Akamai generally work on a contract basis, so there's no telling how long ESO's operations will be tied to them even if ZOS wanted an alternative.

    Still, even in the US, Akamai's network seems to suffer from congestion problems that cause lag -- I hope ZOS will evaluate whether Akamai keeps up to their service level agreement terms and either negotiates for something better from Akamai or finds a provider who can deliver better service.

    Nice thing about contacts is if the service provider doesn't live up to their end of the agreement, you have a legal means of getting out of the contact. However. It may be mite l more difficult to prove than providers that give "physical" services.
    Zaghigoth- Orc Stamplar
    Soul Razor- Altmer Magsorc
    Les Drago- Redguard Stamdk
    Eirius- Altmer Magdk
    Stormifeth- Altmer Magplar

    Disclaimer: My comments are a little sarcasm mixed with truth. If you can't handle that don't respond to me.

  • SirAndy
    SirAndy
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    Aquatorch wrote: »
    Akamai is screwing over everyone outside of the US out of having an enjoyable gaming experience. ZoS, it's time for you to acknowledge the problem with them and drop them like a bad habbit. Don't fall into the sunk cost fallacy just because this is the path you've gone down for so long now. It is absolutely time for a change. GET RID OF AKAMAI!
    agree.gif

    I'm in the US and my trace route to the ESO servers is fine until i hit Akamai, at which point it turns into a lag fest.
    https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1

    https://forums.elderscrollsonline.com/en/discussion/comment/5575771/#Comment_5575771
    headbang.gif
    Edited by SirAndy on November 23, 2018 5:20PM
  • Idinuse
    Idinuse
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    UnseenCat wrote: »
    Unfortunately, service providers like Akamai generally work on a contract basis, so there's no telling how long ESO's operations will be tied to them even if ZOS wanted an alternative.

    Still, even in the US, Akamai's network seems to suffer from congestion problems that cause lag -- I hope ZOS will evaluate whether Akamai keeps up to their service level agreement terms and either negotiates for something better from Akamai or finds a provider who can deliver better service.

    Idk, in that case surely there must be some quality of service clause Zos could invoke. It’s clear from the numerous posts with ping analyses that Akamai surely cant’t be delivering the quality of service Zos in that case most likely signed for.
    Edited by Idinuse on November 24, 2018 9:23AM
    Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?
  • Lelldorano
    Lelldorano
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    Yes those of us connecting to US from Oceania have our game packets routed through the Netherlands, it's ridiculous.

    https://forums.elderscrollsonline.com/en/discussion/439549/oceanic-lag-now-300-400-ms-even-with-a-vpn-was-250-300#latest

    Used to be fine until whatever changed.
  • Salvas_Aren
    Salvas_Aren
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    I'm pretty sure this thread will be killed off for posting demands. :s
  • Oberstein
    Oberstein
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    Yes
    History, like a human being, is thirsty when it wakes from its slumber…History wants to drink up an enormous amount of blood. And even if history has tired of drinking blood, that’s only in regards to the amount. But what about quality? The larger the sacrifice is, the more delighted the cruel gods will be.
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