What are the Changes to the Server (PC : N/A) ?

chaz

Hello, and good day. I'm hoping to see if you, Zenimax will be willing to share with us what are the major changes you Recently made to the server within the past 30 to 60 days, but most recent so 30 days.

Prior to this time, things seemed to run normally, however I have heard rumors here and there of what you may have implemented in regards to software changes and or programs that run secretly, hidden in the background.

So far, I can elaborate on the issues I am now suffering from while attempting to have fun playing this game.

First, I mention this because its new to me. Ping.

I am exceedingly being bombed by very HIGH ping, prior to 3 weeks ago, my ping on average would be between 89 to 160. At best.
Now, and since 3 weeks ago I have really been starting to notice my ping just from on daily average 236 to 999+
(I guess the red 999+ is the highest it can read)

This I mention first because I know for a fact this issue is not on my end. Nothing has changed on my end, same ISP, same PC, still play other high end MMO's or online battles with other Server side games other than ESO. ESo is the only server I'm attempting to connect to that is really really bad right now. I mean worse than it has been in 4 years of playing.

**Exceedingly High Ping
**Horrible Lag
**Randomly being taken to the log in screen
**Cannot connect to server
**Logging in states my account is already logged in
**Having Environment surroundings freeze while my toon is over powered in a zip like burst of speed until crash to the log in screen
**Cannot Bar swap
**Cannot cast
**Continues to battle not realizing my toon was dead and spawns at nearest wayshrine

These and most of these issue are known, however again beating a dead horse here as I cannot stress enough, High Ping at the moment is detrimentally impacting gameplay.

Zenimax, if you do not wish to share what cheat bot running programs you are running at the very least please review these issues I have mentioned ""Especially the High Ping"" and the time frame of at least up to 3 weeks ago when I really started to notice or began to care about the issue now that it's making this game unplayable, to determine and or match up what recent changes you made to the server that's causing this issue.

I'm not sure whom to mention such as @ZOS_GinaBruno or whom ever is in control of monitoring the server and or its software, however I'm hoping today with this post I at least gain the attention of someone on the tech side to see what can be done to fix this.

Please note, there are a lot of different issues I could address however I felt this is appropriate in this single category as when the recent holiday event started for the indrik feathers, Exceedingly High Ping was very noticeable and all other **bullets seemed to get much much worse for me. For example most of everything I listed in this one category was something I could deal with as it didn't happen often. However, since the indrik witch holiday combo event, Exceedingly high ping started, and the other issues began to happen more often, more frequent, and on a continuing basis.

Just reaching out to you at Zenimax as a customer , part of the ESO fan base that has played these games for a great many number of years, any day and everyday since the release of Morrowind way back when.

Thank you for reading, you can post here, address me privately via profile mail, or personally via email.

~Charles.

MrGarlic

Yes, the whole thing has gone to pot. And it happened before Murkmire so we can't blame that either.

Some clues as to what happened are contained in this thread.
https://forums.elderscrollsonline.com/en/discussion/439549/oceanic-lag-now-300-400-ms-even-with-a-vpn-was-250-300#latest

Lot's of speculation and testing but no solutions or input from customer support.

Tickets to customer support made me jump through lots of hoops but eventually hit a brick wall.

Eventually I gave up and cancelled my subscription.

330 Days 22 Hours 53 Minutes 44 Seconds of game time done with. (7,942 hours of playing)

chaz

Thank You Mr. Garlic. This is getting very tiresome. I will post a reply there as well.

MajBludd

Maybe if they did something about the servers years back, imagine what we might have had...

chaz

Ticket #181104-006094 has been submitted.

https://forums.elderscrollsonline.com/en/discussion/439549/oceanic-lag-now-300-400-ms-even-with-a-vpn-was-250-300#latest

https://forums.elderscrollsonline.com/en/discussion/comment/5585137/#Comment_5585137

I now find myself today creating a useless ticket. Use "Full" to me as given details of my woes, Use "Less" in the realm of actually getting customer service. I apologize but at this point with this game getting worse and worse for me that I can't even play due to high ping, unexpectedly being taken to the log in screen, game window vanishing and I find myself looking at the game launcher, cannot DPS anything because the system can't keep up with my actions, freezing, tremendous bursts of speed before freeze and log out, I can't play. I cannot play like this. What ever You did Zenimax after the Murkmire release, had made my game 15 % more unplayable.

I'm very tired of not getting an answer or results.

If this is what you want, to discourage customers from playing your game. Then congratulations. You win. Because if this gets even worse, I will have no choice but to un install this game and move on to some other MMO.

chaz

Hello, I'm asking again on this issue. Too much high ping is making this game unplayable. Half the time I can't even pvp with it, die 8 times because none of my weapons or skills are being casted , takes 15 seconds now to even mount. I contact support and all they say is open up ports and check anti virus , which all needed ports for this game are open and there is no program I'm running that's blocking traffic.

Few months ago, when cyrodiil had long load screens, I have to say I liked this game so much better back then because at least I could play. Ever month zenimax does something, is every month you make this game worse and worse for the rest of us.

Waiting for a real answer as to what steps your'e going to take to fix the server.

Thanks.