Console Players; Do you feel valued as a customer?

madchuska83

I've been playing on console since release and I've always felt as though the console player base is just an afterthought to ZOS. With 2/3 of the player base you would think our opinion would be valued. But patch after patch more things are broken and then placed on the back-burner.

So how do you, as a console player, feel about the current state of the game? Do you feel valued, appreciated, or generally ignored when it comes to issues on console?

zParallaxz

Fix dem console bugs I.e heavy attacks, invisible players, load screens, skills misfiring.

bloodthirstyvampire

Meh, never really bothers me to be honest.

pod88kk

Not particularly, I feel they cater more to the PC players more as they are more outspoken here & the majority of big name streamers play on PC. I know there might be an issues with licensing but making some of the mods and add ons that are available on PC such as Constellations & Combat Metrics would really help the console players that they are as equally appreciated as PC players. Also an upgrade to servers across the board would be lovely as it's particularly bad on Xbox EU at the moment.

Apache_Kid

The base game UI lacks so much in the terms of QoL stuff when it comes to things like crafting and inventory management. Some of the things that console so desperately needs, like a slider when crafting potions, poisons, and food, would probably take a programmer half a day to create and we are still sitting here mashing X 100 times with 2019 fast approaching.

Also, so many times, bugs will be reported and not fixed for 3 months, when the next DLC comes out. Not that this is exclusive to console but it does not make me feel valued as a customer.

Malacthulhu

Ignored, it should be obvious. They are taking baby steps in the right direction though.

blunned

I feel less and less valued as a console customer as time goes on. I know resources are limited, but it’s hard to justify so many of the quality of life issues that are fixed by add-ons on PC but console users are stuck with baffling UI decisions and a general lack of functionality (searching guild trader, mini-map, inability to switch between pve and pvp builds without spending tons of time, lack of customizable buff/dot trackers, etc. the list goes on and on).

Now, with the update completely breaking HDR on consoles right after I upgraded to an Xbox one x and 4K tv for the sole reason of playing in 4K and literally 0 communication since the initial “we are looking into it” 7 days ago, I’m thinking about taking my hard earned money elsewhere for gaming. I initially left Destiny 2 for ESO because I (and most people in general) didn’t like the path the game was taking and the response from Bungie was subpar. Bungie got into gear, went to work, and created a game people are starting to love again. The communication with their fan-base became exemplary and they really have turned it around. ESO, at its core, is an extremely fun game and isn’t remotely flawed like Destiny 2 was initially. Over time however many of these glaringly poor UI/functionality issues, bugs, HDR breaking, etc. weigh on me significantly. A simple stream of communication would help assuage this weight significantly.

I don’t need everything fixed right away, I still love this game and understand resources are limited (although you wouldn’t know it looking at how frequently the crown store is updated and the attention it gets). What I do want is to know these concerns are actively being looked into and the company is working toward a change. Even knowing they don’t think something is an issue and will never fix it would be much better than the deafening silence we currently get. People are reasonable in the face of information (even if it’s to tell them their needs will not be met), but no one responds well to being ignored. ZoS should learn a thing or two (or twelve) from Bungie if they want this game to continue to be as popular as it has been.

Starlock

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles. It remains, in my opinion, the only MMORPG worth playing on consoles as well. The developers didn't have to attempt to release this game on console at all. They were pioneers in bringing this type of game to my fingertips. On top of that, they've continued to support the game on console and incrementally bring quality of life improvements to the game.

My gripes are few and far between.

AnonomissX

Well, I feel the love all under when they take my subscription fee And when I load into Cyrodiil, get across to one of the keeps, join up with a zerg, get to the next keep / castle / fort / pile of stones I gotta help take over and as soon as there are more than 10 - 15 players, in a big battle for taking or keeping that spot, it freezes and disconnects me. All the riding over, none of the fun not to mention the AP.

And I just love it when the off the cuff answer in the forums for an issue is to download a mod or add on or some such..sure buddy, on an Xbox One NA server. Getting right on that.

Azuramoonstar

madchuska83 wrote: »

I've been playing on console since release and I've always felt as though the console player base is just an afterthought to ZOS. With 2/3 of the player base you would think our opinion would be valued. But patch after patch more things are broken and then placed on the back-burner.

So how do you, as a console player, feel about the current state of the game? Do you feel valued, appreciated, or generally ignored when it comes to issues on console?

i feel valued and only play mmo on console. I tried WoW and keyboard/mouse isn't my forte.
I've seen good mmo and bad mmo on console (looking at u dcuo) and imo eso is one of the better ones. My only complain is lack of HUD customization, and direct chat.

pretty much i hate where the chay box is, would like to move it, and hate having to press enter every time i want to type. I want to see chat tabs so i can hide zone chat. Mostly due to the fact i'm tired of reading political chatter in zone.

Miss the days where people didn't talk of politics and/or religion in mmo, its less drama.

reprosal

I don’t know where you get your numbers about 2/3 the playerbase.

Hurtfan

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles. It remains, in my opinion, the only MMORPG worth playing on consoles as well. The developers didn't have to attempt to release this game on console at all. They were pioneers in bringing this type of game to my fingertips. On top of that, they've continued to support the game on console and incrementally bring quality of life improvements to the game.

My gripes are few and far between.

Final Fantasy XI (ps2) and Everquest Online Adventures (ps2), both MMORPGs on console and both had a pretty long run.

woodap

if this HDR problem isn’t fixed pretty sharpish, I feel I will be off to play something else. BO4 is just around the corner, maybe it’s time to go shoot zombies for a while.

CyberSkooma

blunned wrote: »

I feel less and less valued as a console customer as time goes on. I know resources are limited, but it’s hard to justify so many of the quality of life issues that are fixed by add-ons on PC but console users are stuck with baffling UI decisions and a general lack of functionality (searching guild trader, mini-map, inability to switch between pve and pvp builds without spending tons of time, lack of customizable buff/dot trackers, etc. the list goes on and on).

Now, with the update completely breaking HDR on consoles right after I upgraded to an Xbox one x and 4K tv for the sole reason of playing in 4K and literally 0 communication since the initial “we are looking into it” 7 days ago, I’m thinking about taking my hard earned money elsewhere for gaming. I initially left Destiny 2 for ESO because I (and most people in general) didn’t like the path the game was taking and the response from Bungie was subpar. Bungie got into gear, went to work, and created a game people are starting to love again. The communication with their fan-base became exemplary and they really have turned it around. ESO, at its core, is an extremely fun game and isn’t remotely flawed like Destiny 2 was initially. Over time however many of these glaringly poor UI/functionality issues, bugs, HDR breaking, etc. weigh on me significantly. A simple stream of communication would help assuage this weight significantly.

I don’t need everything fixed right away, I still love this game and understand resources are limited (although you wouldn’t know it looking at how frequently the crown store is updated and the attention it gets). What I do want is to know these concerns are actively being looked into and the company is working toward a change. Even knowing they don’t think something is an issue and will never fix it would be much better than the deafening silence we currently get. People are reasonable in the face of information (even if it’s to tell them their needs will not be met), but no one responds well to being ignored. ZoS should learn a thing or two (or twelve) from Bungie if they want this game to continue to be as popular as it has been.

To be fair, even as a PC player able to fix things with addons, it still annoys me that I have to get addons to fix so many things in the first place... like you said, guild trader search, minimap, ways to track your damage and cooldowns, etc.

These are basic functions that should already be in the game.

Apache_Kid

reprosal wrote: »

I don’t know where you get your numbers about 2/3 the playerbase.

I believe they have stated in an article before that the player-base is pretty evenly split between the three platforms. Someone posted the link on here in some thread before.

Waffennacht

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles. It remains, in my opinion, the only MMORPG worth playing on consoles as well. The developers didn't have to attempt to release this game on console at all. They were pioneers in bringing this type of game to my fingertips. On top of that, they've continued to support the game on console and incrementally bring quality of life improvements to the game.

My gripes are few and far between.

I'm pretty sure war frame and Neverwinter were released long before ESO on console

Edit: hell no I don't feel appreciated, just commenting, or replying to posts/messages about bugs would be enough.

No PMs, no posts - unless it's to point out you are wrong bugs the hell out of me.

reprosal

Hurtfan wrote: »

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles. It remains, in my opinion, the only MMORPG worth playing on consoles as well. The developers didn't have to attempt to release this game on console at all. They were pioneers in bringing this type of game to my fingertips. On top of that, they've continued to support the game on console and incrementally bring quality of life improvements to the game.

My gripes are few and far between.

Final Fantasy XI (ps2) and Everquest Online Adventures (ps2), both MMORPGs on console and both had a pretty long run.

And yet FFXI was limited so much until they dropped PS2. Even though we all know it was just due to spaghetti code.....

Rescue78

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles.

You must be very young then. EQOA on the PS2. FFXI on the PS2/3/360, FFXIV on the PS3/4, plus several other MMORPG have been released for consoles.

Starlock

Rescue78 wrote: »

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles.

You must be very young then. EQOA on the PS2. FFXI on the PS2/3/360, FFXIV on the PS3/4, plus several other MMORPG have been released for consoles.

You could ask instead of assuming, because I'm definitely not "very young." I'm an xbox console user - I've never owned a playstation in my life. At any rate, ESO is definitely the only MMORPG that has ever come out on console that I'd find worth playing. My point - which is my opinion that need not be shared by others - still stands.

Azuramoonstar

reprosal wrote: »

Hurtfan wrote: »

Starlock wrote: »

Well, let's see. Elder Scrolls Online is, to my knowledge, the first MMORPG to come out on consoles. It remains, in my opinion, the only MMORPG worth playing on consoles as well. The developers didn't have to attempt to release this game on console at all. They were pioneers in bringing this type of game to my fingertips. On top of that, they've continued to support the game on console and incrementally bring quality of life improvements to the game.

My gripes are few and far between.

Final Fantasy XI (ps2) and Everquest Online Adventures (ps2), both MMORPGs on console and both had a pretty long run.

And yet FFXI was limited so much until they dropped PS2. Even though we all know it was just due to spaghetti code.....

it was built for the ps2 in mind, it was released on ps2 in japan in 2002. And it was on the ps2 for at least 5-8 years. Was dropped a year or 2 after my second 360 died and no longer could play it. tbh they was gonna shut down the servers after rhaph. of vana'diel but had a surge of players on asura so they kept it going.

I quit just before SoA was released (the final expac) what happen wasn't spaggetti code so much as the game was hardwired to playonline a defunt launcher system. And the ps2 just no longer viable. the game was never put on the ps3.

games are limited to the engines they are made on, and ff11 was made on an engine for the ps2, so in way the ps2 did limit it, but not in any real way.

i've seen ff11 do some stuff that even modern pc mmo struggle with. Like boss battles with 72+ players. (kirin fight) and areas with mass abounts of mobs (dynamis)

Even WoW is limited by its engine due to how old it is, and the cracks have been showing since cata.

Daedric_NB_187

I don't feel under appreciated really. But I do feel that this MMO being brought to consoles was an afterthought. I've never played MMO's on console before until this game. At first, it was cool. But then the normal issues that people always bring up on the forums were becoming more noticeable. I downloaded the game on PC and saw how night and day the game plays. For me, it is a lot smoother on PC. If it wasn't for the fact that I refuse to regrind all the work I did on console, I would have stayed on PC.

I'll continue to play because I enjoy ESO. But I will never play another MMO on console again. I'll reserve my Xbox for shooters, which it is mainly built for IMO.

West1389

I left the xbox to go to PC, i was a cp 250ish had to start over sucks. I seen how the console players are treated and trust me it sucks. The only option you get is deal with it or go to PC. I really dont want to grind up again on the PC so I unsub to +, and not logged in for a while.

I will wait until they get 1 of 2 options. Either let me port my toon from xbox, or like WOW let me pay $60 to level my toon up. You may think it wont happen but guarantee you it will come. When fallout 76, and the ES6 comes out see how many people are still playing.

I really like the game, bought it on PS4, then XBOX, then PC. You would think I would have learned after the PS4 to just go to PC. I grew up on console so it felt weird with the K/M.

Cryptical

All console players pay $5 per month just to get to the login screen.

PlayStation plus and Xbox gold both cost $60 per year just to get to the base game with the base guild trader interface and no access to combat metrics or dressing room or minimaps or sky shard arrows etc.

Azuramoonstar

Cryptical wrote: »

All console players pay $5 per month just to get to the login screen.

PlayStation plus and Xbox gold both cost $60 per year just to get to the base game with the base guild trader interface and no access to combat metrics or dressing room or minimaps or sky shard arrows etc.

and?

I personally don't need those bells and whistles. ^^;; the skyshards are not hard to find all all tbh.

CyberSkooma

Azuramoonstar wrote: »

Cryptical wrote: »

All console players pay $5 per month just to get to the login screen.

PlayStation plus and Xbox gold both cost $60 per year just to get to the base game with the base guild trader interface and no access to combat metrics or dressing room or minimaps or sky shard arrows etc.

and?

I personally don't need those bells and whistles. ^^;; the skyshards are not hard to find all all tbh.

You might not use them, but you can't act like they're not extremely helpful.

HEBREWHAMMERRR

1000% no.

West1389

Azuramoonstar wrote: »

Cryptical wrote: »

All console players pay $5 per month just to get to the login screen.

PlayStation plus and Xbox gold both cost $60 per year just to get to the base game with the base guild trader interface and no access to combat metrics or dressing room or minimaps or sky shard arrows etc.

and?

I personally don't need those bells and whistles. ^^;; the skyshards are not hard to find all all tbh.

its not about how hard they are to find, its about not pulling up phone, printing out papers, or anything console players do. The PC addon makes life so easy its crazy. Has all lore books, and shards marked, even in the delves.

dmar613

concisely speaking, no.

Strider__Roshin

They definitely cater to PC players more, but I don't care honestly.

West1389

When i was playing the text in guild traders to find the things i wanted WOW!!!!!!! I didnt spend 3hrs going page by page just to fine 1 item.

Sparr0w

pod88kk wrote: »

Not particularly, I feel they cater more to the PC players more as they are more outspoken here & the majority of big name streamers play on PC. I know there might be an issues with licensing but making some of the mods and add ons that are available on PC such as Constellations & Combat Metrics would really help the console players that they are as equally appreciated as PC players. Also an upgrade to servers across the board would be lovely as it's particularly bad on Xbox EU at the moment.

^