Trying to get access codes from the email. Read on the forum comcast is blocking them or problems with them ? Anyway when ever something happens. I change computers, take the laptop to friends house or whatever, I get a delay in receiving the access codes. Sometimes it take a few mins to several hours or not at all. I sent a ticket to change the email to Gmail. Maybe Gmail will be better ? Still waiting on an answer. I did account recovery and did the email change. Ticket number is # 180713-002170.