Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Gold Lost, Didn't Deposit to Guild Bank

Gelmir
Gelmir
✭✭✭
Hello,

Lost 75k gold, which I was depositing to my guild - Lodge of Sorceresses - yesterday, around 19:45 CEST, from my character Francesca Findabair (@Glevissig). The moment I did the deposit, I noticed it didn't reflect in overall Guild Bank balance, and Guild Bank Logs didn't show it as well. I created CS ticket (#180710-002391), still waiting for response. Need assistance with this one plz!

P.S.: Gold wasn't deposited to any other guilds I am part of, either. Confirmed through logs.
Check-out ~~ GuildPlanner.Pro ~~ Your Ultimate Guild & Character Management Tool
★ Lodge of Sorceresses [PC/EU] - LF Serious PvEers: Midgame to Endgame Growth! ★ We NEED You! | Join Discord Server | Youtube Channel
  • Sparr0w
    Sparr0w
    ✭✭✭✭✭
    @Gelmir It's a known bug, keep chasing up your ticket, should get the gold refunded as long as you have proof :)
    @Sparr0w so I get the notification
    Xbox (EU) - l Sparrow x | CP 810+
    DD: All Mag + Stam
    Heal: Templar | Sorc | NB | Warden | Necro
    Tank: NB | DK | Warden
    Completions: All HM's + TTT + IR + GH
    PC (EU) - Sparrxw | CP 810+
    DD: All Mag + Stam
    Heal: Templar | Sorc
    Tank: DK | NB
    Completions: All HM's + TTT + IR + GH + GS
  • Gelmir
    Gelmir
    ✭✭✭
    I don't need proof. They should have logs of all user actions in first place.
    Check-out ~~ GuildPlanner.Pro ~~ Your Ultimate Guild & Character Management Tool
    ★ Lodge of Sorceresses [PC/EU] - LF Serious PvEers: Midgame to Endgame Growth! ★ We NEED You! | Join Discord Server | Youtube Channel
  • ZOS_Bill
    ZOS_Bill
    admin
    @Gelmir

    Your support ticket #180710-002391 is being looked into. We appreciate your patience as our support team investigates.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.