ZOS, Please Make Game Performance a Priority

griffkhalifa

When Crown Store issues crop up (see: the two new motifs), they are addressed very quickly by comparison.

Was agreeing with everything you said until this. Such a pointless comment that detracts from your argument. Fixing something small and easy will always be quicker than fixing something large and complicated (net code).

DenMoria

Ah... another PvPer having issues.

Sigh...

Aesthier

reiverx wrote: »

I honestly think the release schedule that ZOS have imposed on themselves is too aggressive and the people who make the decisions -- the big big decisions -- are too involved in monetization to care.

This is what happens when your executive management staff is comprised of Daedra.


Don't make deals with Daedra.

yurimodin

The_Brosteen wrote: »

Game performance wont become a priority until they can link it to lost revenues. They are, after all, a business.

Really you can't blame zos. You only have yourselves and your desire for that apex mount to blame.

the review bomb and legion of un-subbers because of the Steam problems got their butt in gear.....its litterally the only thing that works.

Preyfar

reiverx wrote: »

I honestly think the release schedule that ZOS have imposed on themselves is too aggressive and the people who make the decisions -- the big big decisions -- are too involved in monetization to care.

Yeah. At this point I'd rather ZOS move the DLCs to every 4 months. Merge the dungeon DLCs in together with the landmass DLC, give more time QA, more time for testing. Summerset was a great chapter/expansion but the fact is the bugs that came with it were monumental and needed more time for refinement.

Ther's just no excuse for consoles being as bad as they are right now. I'm really hoping ZOS apologize to the community and offers some sort of compensation. It's one thing when it's a bug. It's another when things are so systematically broken.

arasysb14_ESO

I came back to ESO after about a year long break, meanwhile I tried playing LOTRO and because of rubber banding I had to quit that game even though I love ME's lore.

Ever since Summerset was launched game started crashing and freezing for lots of players. It was supposed to be fixed but it's still happening. It really affects the gameplay to a level where I sometimes get paranoid about collecting materials after hundreds of crashes in a month. I never had any technical issues with ESO since beta, and this is happening with 2 different computers and there's absolutely no problem with my connection or computers.

Look at PC Technical Support's 1st page topics:

Game crashes

Video going blank inside some buildings

FPS Problem / Usage

999 red ping, terrible quality!

Constant disconnects.

Very bad Latency [Closed]

How can I figure my latency problem out?

Infinite load screen on house

Loading screens hanging

Constant Disconnects [Closed]

cant play ESO, get disconnect every 2 minutes... [Closed]

Marabornwingrion

Reverb wrote: »

Can't sell it in the crown store = not a priority.

Coming soon to crown store: Performance Scrolls - decrease your lag and increase your fps for only 15k crowns, limited time offer

Malacthulhu

The game is not subscription based, the lesser evil was traded for the greater. A crown shop and features of the game you can subscribe to as opposed to full blown subscription for everything. This is part of the problem.

AngryOldMan

PVP-ing in Cyrodil, hopeless. Lag, frame freeze, disconnect. I like PVP-ing but most of the time i spend trying to get back in to Cyrodil after yet another disconnect. One improvement would be to make Cyrodil loading screen a slideshow, cause im tired of the old loading screen i spend way to much time watching. Today i have disconnected 7 times, and all the time i have trouble getting back in.

geonsocal

Aesthier wrote: »

reiverx wrote: »

I honestly think the release schedule that ZOS have imposed on themselves is too aggressive and the people who make the decisions -- the big big decisions -- are too involved in monetization to care.

This is what happens when your executive management staff is comprised of Daedra.


Don't make deals with Daedra.

Sky_WK

Performance in this game is a meme and yet people (myself included) still play it because the MMO market is so starved right now and has been for awhile.

PlagueSD

Sektion67 wrote: »

So many games have fallen victim to an unrealistic release schedule. Hell, this very game still holds the stigma of a terrible lackluster launch.

Nope, nothing can beat the launch of EverQuest in 1999. The ISP backbone crashed in Southern California due to the increased traffic caused by the game's release.

TheTwistedRune

I guess I’m in the minority then, but since Summerset dropped and we got the multi-core support game performance for me has gotten better. I don’t have any of the issues people are complaining about, and now have a solid 80-90 FPS in towns and twice that everywhere else with settings on ultra and running a reshade.

I hardly ever PVP so am guessing most of the issues are related to that part of the game? Either way if people are having issues they were not before then it should be a priority for ZOS to remedy it.

MinarasLaure

PlagueSD wrote: »

Sektion67 wrote: »

So many games have fallen victim to an unrealistic release schedule. Hell, this very game still holds the stigma of a terrible lackluster launch.

Nope, nothing can beat the launch of EverQuest in 1999. The ISP backbone crashed in Southern California due to the increased traffic caused by the game's release.

Speaking of which, whatever happened to EQ3?
That would be the game that would make me quit eso for good, really.

Troneon

Sorry that can't be monetized....

Please try again.

DanteYoda

Not going to lie the daily server issues i'm dealing with since summerset dropped are starting to drag.. and reminding me of how bad it was at ESO release..

I quit back then, and i'm honestly looking for other games to fall back on now.

Aurielle

TheTwistedRune wrote: »

I guess I’m in the minority then, but since Summerset dropped and we got the multi-core support game performance for me has gotten better. I don’t have any of the issues people are complaining about, and now have a solid 80-90 FPS in towns and twice that everywhere else with settings on ultra and running a reshade.

I hardly ever PVP so am guessing most of the issues are related to that part of the game? Either way if people are having issues they were not before then it should be a priority for ZOS to remedy it.

You’re on PC, @TheTwistedRune . Most people experiencing severe performance issues are on console.

RavenRoxie

Aurielle wrote: »

I got to thinking this morning about all of the reasons why I returned to ESO two years ago after disliking the game during beta, and re-read an old forum post I made in LOTRO's forums about ESO: https://www.lotro.com/forums/showthread.php?637480-Some-advice-for-VIPs-who-feel-like-they-re-not-getting-their-money-s-worth

Some of the grievances I mentioned in that thread about LOTRO versus ESO have been true here for a while now. Over the past year or so (especially on console), game performance has been steadily declining with each rushed update. We once endured week after week of long loading screens, which forced us to bypass transit shrines and cross our fingers that we would not die. We're now entering our fourth week of frequent freezing and crashing in Cyrodiil, along with massive FPS drops there and almost everywhere else in the game. When Crown Store issues crop up (see: the two new motifs), they are addressed very quickly by comparison.

Please, ZOS: make game performance a priority across all platforms. When we're paying you our hard-earned in subscription fees and Crown Store fluff, we should not have to put up with game-breaking performance issues for a month and counting. I appreciate the fact that you likely make more money off whales purchasing crates and Crown-exclusive housing than you do from those of us who just play the game, but please don't underestimate our willingness to un-sub and seek greener pastures when performance issues are neglected.

I love playing ESO, and I want to keep playing it for a while yet. Please give me a reason to keep subscribing to this game, and fix these game-breaking performance issues in a timely manner. If freezing in Cyrodiil is not fixed by the time Midyear Mayhem rolls around, I will un-sub.

+100000

zParallaxz

Aurielle wrote: »

reiverx wrote: »

In the last update on consoles we had the perma-load screen if you died. This was 100% unavoidable.

In this update we have the perma-freezes. This is 100% unavoidable.

So either ZOS does not properly test on consoles -- at all -- or they simply ignore the bugs and give us what they think we deserve.

It says a lot about how the company views its customers. But I also blame Sony for allowing broken code on PSN.

ZOS can't properly test on consoles without a PTS. It appears they are unwilling to pay for the rapid patch certification that both Sony and Microsoft offer to game developers in order to make a console PTS happen.

Gina’s response was that it’s not entirely true, then again these are the same people who said class balancing will be looked at in the next major update. They have said that for 4-5 updates and at Summerset eso live they Rich changes it to no ETA. Case in point Zos is the last person I would trust.

Revelzdevelz

DenMoria wrote: »

Ah... another PvPer having issues.

Sigh...

the biggest event for pvp coming up, they have a good reason to be concerned....

ZirconJunkie

No amount of pleading will accomplish anything as long as people continue to stock their coffers by purchasing gambling boxes.

Aurielle

Revelzdevelz wrote: »

DenMoria wrote: »

Ah... another PvPer having issues.

Sigh...

the biggest event for pvp coming up, they have a good reason to be concerned....

I know, right? Imagine, @DenMoria , how annoyed you would be if you were trying to complete a PVE event and your whole screen was freezing every ten minutes, requiring a hard reboot. I know you don’t like PVP, but put yourself in our shoes.

Fortunately, it looks like they’re going to consider postponing Midyear Mayhem if the incremental patch doesn’t fix the problem.

Aurielle

ZirconJunkie wrote: »

No amount of pleading will accomplish anything as long as people continue to stock their coffers by purchasing gambling boxes.

I don’t disagree, but I still have to try. I can’t even begin to express how much I loathe the whales for what they’ve done to this game, just so that they can sit at the Wayrest wayshrine on their gaudy radiant apex mounts.

Tannus15

lol, you people are hilarious.

Like fixing all the lag and frame-rate issues is as easy as fixing one broken motif. It probably took 1 guy 1 hour to fix the motif issues.

Or, should they not fix any other bugs, regardless of complexity and impact because the loading screens take a long time? How is that logical.

Do you think it would somehow get fixed faster or better if they put 100 developers on to try and fix the lag issues? This is a core system problem, which means huge, unintended impacts if you get it wrong, like scenery vanishing, probably because they are looking at ways to make the rending more efficient.

JiDul

Aurielle wrote: »

I got to thinking this morning about all of the reasons why I returned to ESO two years ago after disliking the game during beta, and re-read an old forum post I made in LOTRO's forums about ESO: https://www.lotro.com/forums/showthread.php?637480-Some-advice-for-VIPs-who-feel-like-they-re-not-getting-their-money-s-worth

Some of the grievances I mentioned in that thread about LOTRO versus ESO have been true here for a while now. Over the past year or so (especially on console), game performance has been steadily declining with each rushed update. We once endured week after week of long loading screens, which forced us to bypass transit shrines and cross our fingers that we would not die. We're now entering our fourth week of frequent freezing and crashing in Cyrodiil, along with massive FPS drops there and almost everywhere else in the game. When Crown Store issues crop up (see: the two new motifs), they are addressed very quickly by comparison.

Please, ZOS: make game performance a priority across all platforms. When we're paying you our hard-earned in subscription fees and Crown Store fluff, we should not have to put up with game-breaking performance issues for a month and counting. I appreciate the fact that you likely make more money off whales purchasing crates and Crown-exclusive housing than you do from those of us who just play the game, but please don't underestimate our willingness to un-sub and seek greener pastures when performance issues are neglected.

I love playing ESO, and I want to keep playing it for a while yet. Please give me a reason to keep subscribing to this game, and fix these game-breaking performance issues in a timely manner. If freezing in Cyrodiil is not fixed by the time Midyear Mayhem rolls around, I will un-sub.

I honestly don't think the problems in Cyrodiil are related to hardware performance. I think it has to do with just overall bad servers. There isn't much they can change that will make a pvp of that scale any less taxing on low-mid range systems. It all has to do with their server performance. The crashing to login screen, the loading screens, the massive fps drops are all due to that. The biggest thing they changed was pick and choosing what effects you can see. That stabilized a lot of the big zerg fights. But still even so having that many people in the same area is whats causing the major problems. The amount of pinging that is going on. Even things like today where steam players can't login cause their servers crashed, that just proves they have some really bad servers. So if they fix anything they should fix that.

Heimpai

Tannus15 wrote: »

lol, you people are hilarious.

Like fixing all the lag and frame-rate issues is as easy as fixing one broken motif. It probably took 1 guy 1 hour to fix the motif issues.

Or, should they not fix any other bugs, regardless of complexity and impact because the loading screens take a long time? How is that logical.

Do you think it would somehow get fixed faster or better if they put 100 developers on to try and fix the lag issues? This is a core system problem, which means huge, unintended impacts if you get it wrong, like scenery vanishing, probably because they are looking at ways to make the rending more efficient.

Maybe they should fix their steam issue as well, as for bugs..honestly idc, servers should always take priority..now we can’t even play but at least they fixed that bug

ZirconJunkie

Tannus15 wrote: »

lol, you people are hilarious.

Like fixing all the lag and frame-rate issues is as easy as fixing one broken motif.

I'm pretty understanding when it comes to bugs in video games. When fix, after fix, after, fix, after fix, over years and years fails to actually fix anything and in some cases makes things worse than they were before, it calls into question the competency of those applying the supposed fix.

If something breaks and you fix it, yet it continues to break over and over and over again, it wasn't really fixed in the first place, was it?

Aurielle

Tannus15 wrote: »

lol, you people are hilarious.

Like fixing all the lag and frame-rate issues is as easy as fixing one broken motif. It probably took 1 guy 1 hour to fix the motif issues.

Or, should they not fix any other bugs, regardless of complexity and impact because the loading screens take a long time? How is that logical.

Do you think it would somehow get fixed faster or better if they put 100 developers on to try and fix the lag issues? This is a core system problem, which means huge, unintended impacts if you get it wrong, like scenery vanishing, probably because they are looking at ways to make the rending more efficient.

@Tannus15 , are you aware that it was WEEKS before we were even specifically asked to provide video footage of the freezing in Cyrodiil to help the team pinpoint the problem, and that action was taken to begin addressing the broken motifs the same day they were released? Does that not suggest to you that game performance is low priority compared to Crown store items? No one’s saying that they can’t address multiple bugs at the same time; what we’re saying is that it has taken WAY too long for the most significant problem affecting the game at the moment to be addressed, and that it’s very obvious that the Crown store is top priority.

fred4

TheTwistedRune wrote: »

I guess I’m in the minority then, but since Summerset dropped and we got the multi-core support game performance for me has gotten better. I don’t have any of the issues people are complaining about, and now have a solid 80-90 FPS in towns and twice that everywhere else with settings on ultra and running a reshade.

I hardly ever PVP so am guessing most of the issues are related to that part of the game? Either way if people are having issues they were not before then it should be a priority for ZOS to remedy it.

What's your spec? CPU, GPU, amount of memory, broadband speed, operating system?

TequilaFire

ZOS please make it a priority to get the game to run in the first place.